Delivering fearless advice since 2001. Here's our story
What Real Independence means. Find Out
Added By Tony Byrne on 1-Oct-2012
I was on the phone recently with a new research subscriber of ours whose Web Content & Experience Management selection project had dragged on for more than a year.
Total selectile dysfunction ... Continue Reading
Added By Tony Byrne on 18-Sep-2012
As major enterprises invest ever-larger resources in digital marketing technology, I think a gap is emerging at the upper end of the market in terms of the talent required to make these tools work at an enterprise level ... Continue Reading
Added By Tony Byrne on 13-Sep-2012
"Scale" is a tricky concept in technology. In the world of packaged applications of the kind we evaluate, people will say scale when talking about very different things, like feature breadth and scenario diversity (scope), functional depth and richness (complexity), or transaction volumes and traffic intensity (usage).
Since all those meanings are relevant, notions of scale can start to become vague and generic, and take on a marketing-speak quality. Still, I believe the term has value ... Continue Reading
Added By Tony Byrne on 6-Sep-2012
My colleague Apoorv and I had a very productive advisory session today with a longtime RSG subscriber, a global systems integration firm. The topic was trends in Portal and Web Content & Experience Management (WCXM) technologies. In case you were curious, here are the four trends in WCXM we shared ... Continue Reading
Added By Tony Byrne on 30-Aug-2012
A common refrain among industry pundits is that IT is part of the problem holding back innovation in the enterprise in general, and stunting social networking in particular.
For the most part, we don't see that. In fact more the opposite. SearchCIO recently gave me the opportunity to riff a little on the topic. Here's an excerpt from ... Continue Reading
Added By Tony Byrne on 16-Aug-2012
Unfortunately, you can't actually use Community today. Or even try it. Right now they're providing ... Continue Reading
Added By Tony Byrne on 13-Aug-2012
I'm seeing a trend where old habits of technology overreach are getting matched by UX overreach. Under the lure of big, beautiful UX plans, some customers are biting off more than they can chew, while failing to execute on the basics ... Continue Reading
Added By Tony Byrne on 1-Aug-2012
Welcome to the latest edition of our "tube map" of content, web, and collaboration vendors. ... Continue Reading
Added By Tony Byrne on 24-Jul-2012
Does it make sense to focus more on the implementation partner than the technology vendor?
Well, no ... Continue Reading
Added By Tony Byrne on 20-Jul-2012
The marketing automation segment of the digital marketing technology marketplace currently buzzes with many competing vendors. In the ample B2B-oriented niche of this segment, however, lies two players who frequently go head to head: Marketo and Eloqua ... Continue Reading
Added By Tony Byrne on 19-Jul-2012
If SharePoint is important to your organization and you want to do it right, this schedule has you migrating in Q1/2014 at the earliest. Most of you will not migrate until 2015 ... Continue Reading
Added By Tony Byrne on 17-Jul-2012
Our new Digital Marketing Technology research takes a close look at two converging segments of products: Marketing Automation and Social Media Monitoring & Intelligence toolsets. ... Continue Reading
Added By Tony Byrne on 2-Jul-2012
With the latest major release of our Web Content Management & Experience Management vendor evaluations (version 21!), we updated the methodology to represent evolving customer needs. I think the changes are meaningful and instruct where the industry is heading... ... Continue Reading
Added By Tony Byrne on 26-Jun-2012
...This raises a question: will the company re-commit to software development and professionalize its operations, or will it continue to meander as one of the biggest family-run operations in this marketplace? ... Continue Reading
Added By Tony Byrne on 15-Jun-2012
People are tripping over themselves to explain why this makes sense, but to me, it's a big shocker, and speaks volumes about what's happening -- or not happening -- in Redmond right now ... Continue Reading
Added By Tony Byrne on 25-May-2012
At RSG we host regular public webinars as well as private web conferences just for our subscribers. You might be interested to attend a couple of the sessions we have coming up in the the next three weeks ... Continue Reading
Added By Tony Byrne on 16-May-2012
I had lunch the other day with a couple of acquaintances who work at a systems integrator (SI) that does a lot of work for the federal government (a.k.a., "beltway bandit").
They pointed out that, like SharePoint of yore, Drupal was all the rage among US federal web managers under this current administration. So naturally this SI went looking for experienced Drupal talent. And could not find any ... Continue Reading
Added By Tony Byrne on 30-Apr-2012
The modern digital workplace and public internet is of course increasingly mobile. So for those enterprises with portal-driven experiences, what's the best way to "mobilize"? ... Continue Reading
Added By Tony Byrne on 9-Apr-2012
Google has been promoting its broad suite of "Google Apps for Business" as -- among other things -- an enterprise collaboration and social computing offering, aiming to compete with the likes of SharePoint.
To that end, Google has won a handful of big deals, but in discussions with some larger early adopters, a hype cycle appears to be playing out: ... Continue Reading
Added By Tony Byrne on 19-Mar-2012
A confluence of trends is elevating the concept of the "Digital Workplace." Much of the current discussion has centered around what a digital workplace mean for traditional intranets, emerging social collaboration spaces, and aging transactional systems.
Those are important topics, but I think an even bigger to-do for enterprises is to bring the right skill sets to bear. One key skill set to engage here is enterprise architecture ... Continue Reading
Added By Tony Byrne on 16-Mar-2012
Hopefully this video says it all... ... Continue Reading
Added By Tony Byrne on 9-Mar-2012
I had a great chat with Jerome Colombe of Alcatel-Lucent earlier this month at the IntraTeam 2012 conference about how his colleagues transition email threads to their community platform ... Continue Reading
Added By Tony Byrne on 5-Mar-2012
Yammer -- perhaps the most well-known of enterprise microblogging tools -- is driving CIOs crazy. I'm not referring here to Yammer's now famous "freemium" approach of getting your colleagues hooked on a free version and then upselling a more enterprisey edition. The real problem is this: ... Continue Reading
Added By Tony Byrne on 27-Feb-2012
Every now and then a software company just up and dies. It doesn't happen often, and usually the tell-tale warning signs have been accumulating for years. As you the customer assess your current and potential crop of technology suppliers, it's worth reviewing autopsy reports for lessons learned.
The latest victim in the Web Content & Experience Management (WCXM) space is Refresh Software, who finally called it quits ... Continue Reading
| Previous | Next |
"The Web CMS Research was the roadmap for our entire CMS selection process. It truly provided a basis for understanding what we should look for and expect in a CMS. Above all, since we used the report as our guide, we are more than confident in our CMS selection. If we had to go through the process all over again, we'd still rely as heavily on this report as we did the first time."
Michele McDonald, IT Project Manager, University of Oklahoma
USA & Canada
+1 800 325 6190
UK
+44 (0) 20 3318 1911
International
+1 617 340 6464
All Other Inquiries
Follow us on: 
|
|
|
All analyst firms claim to be independent or vendor-neutral. We're different.
Get the real story on commercial and open source tools from a firm that works only for you, the technology customer.
