What is the future of Intranets?

  • April 30, 2014

Nobody really knows for sure, but we're making some educated hypotheses around new digital workplace models...

Is Your Media CMS a Crummy Management System?

  • April 29, 2014

Though we've seen some improvement in recent years, the sad fact remains that most digital editors don't like their web content & experience management (WCM) systems. In Media & Entertainment companies we find this dissatisfaction particularly acute, perhaps because when content is your job, your CMS better work just right for you...

When your Open Source WCM system gets enterprisey

  • April 8, 2014

Like their commercial brethren, you can see a kind of restless desire among the major open source WCM projects to go "up-market," by making their systems more enterprise-friendly -- and by extension more complicated...

Insert SharePoint Joke Here...

  • March 6, 2014

So I open the morning paper today and even in a groggy, pre-caffeinated state, this full-page Microsoft advertisement jolted me good...

If you keep chasing the puck you may never get there

  • December 6, 2013

Perennial NHL all-star Wayne Gretzky famously advised skating to where the puck was going, not where it had been — a phrase that has since gotten widely adopted in a tech world fraught with endemic change...

Core Competencies in Digital Marketing

  • October 30, 2013

The current digital marketing and web content & experience management marketplaces overflow with advanced technology services. Unfortunately, most enterprises have insufficient internal capacity and expertise to leverage many if not most of the features found in these tools...

My Eternal Search for a Happy TeamSite Customer

  • October 28, 2013

For the past six years, I've made a habit of saying "TeamSite is a product you leave, not one you join." Nearly every time we talk to one of our subscribers who licenses that platform, the discussion revolves around when to leave, not whether to leave...

Beware the End-of-Year Budget Rush

  • October 18, 2013

Coming upon Q4, our subscribers sometimes ask for advice about the surprisingly common dilemma of use-it-or-lose-it budgeting. Specifically, "We have budget funds we need to spend, or at least obligate, before the year is out." Just Don't Do It...