If you keep chasing the puck you may never get there

  • December 6, 2013

Perennial NHL all-star Wayne Gretzky famously advised skating to where the puck was going, not where it had been — a phrase that has since gotten widely adopted in a tech world fraught with endemic change...

Core Competencies in Digital Marketing

  • October 30, 2013

The current digital marketing and web content & experience management marketplaces overflow with advanced technology services. Unfortunately, most enterprises have insufficient internal capacity and expertise to leverage many if not most of the features found in these tools...

My Eternal Search for a Happy TeamSite Customer

  • October 28, 2013

For the past six years, I've made a habit of saying "TeamSite is a product you leave, not one you join." Nearly every time we talk to one of our subscribers who licenses that platform, the discussion revolves around when to leave, not whether to leave...

Beware the End-of-Year Budget Rush

  • October 18, 2013

Coming upon Q4, our subscribers sometimes ask for advice about the surprisingly common dilemma of use-it-or-lose-it budgeting. Specifically, "We have budget funds we need to spend, or at least obligate, before the year is out." Just Don't Do It...

Will the Decline of BlackBerry and Windows Mobile Simplify Your Life?

  • October 8, 2013

In my conversations with digital workplace and marketing technology leaders, they tend to laud the long decline and potential demise of BlackBerry and Windows Mobile. Not because they dislike those platforms (though many do), but because mobile leaders believe that shaping effective mobile experiences for customers and employees gets much simpler with only two big client environments -- iOS and Android -- in the picture...

SharePoint: Is What's Past Now Prologue?

  • October 7, 2013

We are now nearly a year into SharePoint 2013. What lessons can we draw?

Just as importantly, what lessons can we learn about the future of SharePoint based on a platform that's now more than a decade old?

...

We need more loosely-coupled WCM offerings

  • September 17, 2013

As the Web CMS marketplace pendulum has swung from content management to experience management over the past few years, we've seen a greater emphasis on "coupled" architectures. That's not always a good thing...

HP/Autonomy Strategy - Still Buy Instead of Build?

  • September 3, 2013

Though any improvements are welcome, my personal opinion is that these efforts are too little, too late for platforms in desperate need of fundamental refactoring to pay down enormous technical debt -- if not by HP, then by someone else. So, perhaps like you, I follow what's going on at HP for authentic signs of a larger strategy...

Drupal versus SharePoint

  • June 27, 2013

My take is that Drupal and SharePoint are really very different systems, though I can see why people compare them...