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Added By Tony Byrne on 16-May-2012
I had lunch the other day with a couple of acquaintances who work at a systems integrator (SI) that does a lot of work for the federal government (a.k.a., "beltway bandit").
They pointed out that, like SharePoint of yore, Drupal was all the rage among US federal web managers under this current administration. So naturally this SI went looking for experienced Drupal talent. And could not find any ... Continue Reading
Added By Tony Byrne on 30-Apr-2012
The modern digital workplace and public internet is of course increasingly mobile. So for those enterprises with portal-driven experiences, what's the best way to "mobilize"? ... Continue Reading
Added By Tony Byrne on 9-Apr-2012
Google has been promoting its broad suite of "Google Apps for Business" as -- among other things -- an enterprise collaboration and social computing offering, aiming to compete with the likes of SharePoint.
To that end, Google has won a handful of big deals, but in discussions with some larger early adopters, a hype cycle appears to be playing out: ... Continue Reading
Added By Tony Byrne on 19-Mar-2012
A confluence of trends is elevating the concept of the "Digital Workplace." Much of the current discussion has centered around what a digital workplace mean for traditional intranets, emerging social collaboration spaces, and aging transactional systems.
Those are important topics, but I think an even bigger to-do for enterprises is to bring the right skill sets to bear. One key skill set to engage here is enterprise architecture ... Continue Reading
Added By Tony Byrne on 16-Mar-2012
Hopefully this video says it all... ... Continue Reading
Added By Tony Byrne on 9-Mar-2012
I had a great chat with Jerome Colombe of Alcatel-Lucent earlier this month at the IntraTeam 2012 conference about how his colleagues transition email threads to their community platform ... Continue Reading
Added By Tony Byrne on 5-Mar-2012
Yammer -- perhaps the most well-known of enterprise microblogging tools -- is driving CIOs crazy. I'm not referring here to Yammer's now famous "freemium" approach of getting your colleagues hooked on a free version and then upselling a more enterprisey edition. The real problem is this: ... Continue Reading
Added By Tony Byrne on 27-Feb-2012
Every now and then a software company just up and dies. It doesn't happen often, and usually the tell-tale warning signs have been accumulating for years. As you the customer assess your current and potential crop of technology suppliers, it's worth reviewing autopsy reports for lessons learned.
The latest victim in the Web Content & Experience Management (WCXM) space is Refresh Software, who finally called it quits ... Continue Reading
Added By Tony Byrne on 22-Feb-2012
The Web Content & Experience Management marketplace remains highly fragmented, although it has seen more M&A activity in the past year. Given the plethora of vendor choices, prospective WCXM customers should take a multidimensional approach to identify the best fit for their individual situation ... Continue Reading
Added By Tony Byrne on 14-Feb-2012
In conversations with many of our subscribers on their SharePoint and enterprise collaboration efforts, a common theme keeps recurring: that getting SharePoint up and running is just the beginning of a long and sometimes quite expensive journey ... Continue Reading
Added By Tony Byrne on 8-Feb-2012
Late last year we marked our tenth year in business, which seemed like a good time to reflect on what has changed across the landscape of content, web, and collaboration technologies -- and what has not ... Continue Reading
Added By Tony Byrne on 30-Jan-2012
We've just updated our longstanding "subway map" for 2012.
Biggest changes have come around acquisitions (e.g., HP), and ... Continue Reading
Added By Tony Byrne on 25-Jan-2012
Jive Software has long been the darling of the Enterprise Collaboration & Social Software space. Yes, they have decent (though not spectacular) technology, but the company has always been savvier about "message." Jive talked social networking as an alternative to SharePoint 2007 when that was hot, then pivoted to more of a collaboration message as customers got more serious, then joined the cloud/API/ecosystem bandwagons at the right time, and so on ... Continue Reading
Added By Tony Byrne on 20-Jan-2012
We've just released a major update (Version 4.0) to our Enterprise Collaboration and Social Software Report, which evaluates nineteen Enterprise 2.0 vendors. Our subscribers will see several new vendors under review as well as an overhauled set of evaluation criteria ... Continue Reading
Added By Tony Byrne on 2-Jan-2012
Not surprisingly, most architects have taken an intense interest in cloud-based computing, across both its public and private (and hybrid) incarnations. These same architects typically also participate in software selection decisions. Then here's what happens: architects immersed in planning cloud-based futures often get surprised to discover how poorly traditional software vendors fit into that world ... Continue Reading
Added By Tony Byrne on 12-Dec-2011
A skilled technology industry analyst is a rare bird: loves figuring out the innards of the tools, writes with depth and clarity, but can communicate effectively with business and IT leaders alike and coach them to make good decisions. We try to set a pretty high bar above and beyond that. If you've seen our work and think you'd be a good fit for a very demanding job, check out our ongoing analyst position openings ... Continue Reading
Added By Tony Byrne on 8-Dec-2011
SharePoint licensees seeking to deliver on the promise of social networking and more advanced collaboration applications must choose among three alternative approaches to close the gap ... Continue Reading
Added By Tony Byrne on 5-Dec-2011
Like all analyst firms, every year-end we make predictions. I think we're fairly unique, though, in going back to see how our earlier predictions fared. Let's see whether our predictions for 2011 actually panned out. These were the twelve predictions we made in December, 2010 ... Continue Reading
Added By Tony Byrne on 22-Nov-2011
We've just released a minor update to our Web CMS Report, which evaluates 42 major products from around the globe. Version 20.3 includes updated reviews of ... Continue Reading
Added By Tony Byrne on 10-Nov-2011
Intranets are dead. Long live the Digital Workplace!
OK, this is partly an argument about labels, but labels matter. What most employees understand as their "intranet" -- updates from corporate communications, some HR forms, and a mountain of outdated docs -- is increasingly irrelevant ... Continue Reading
Added By Tony Byrne on 24-Oct-2011
This question is popping up pretty frequently among our advisory subscribers. It's a subtle question in some ways, but also laden with great import for both intranet/collaboration managers and public website marketers ... Continue Reading
Added By Tony Byrne on 19-Oct-2011
I'm delighted to announce that we've added a new technology analyst, Kashyap Kompella, to our team. Kashyap has deep experience in many of the technologies we cover, and brings a broad mix of industry, architectural, and usability perspectives ... Continue Reading
Added By Tony Byrne on 11-Oct-2011
Last week at OracleWorld the company announced that it was renaming and re-focusing its WebCenter "Connect" offering to "Oracle Social Network." A new emphasis on social networking services and middleware integration could prove promising, but real business value today comes from effective collaboration efforts that deliver quick business benefits out of the box, with a social kicker downstream. Oracle is a bit late to this party ... Continue Reading
Added By Tony Byrne on 30-Aug-2011
Earlier this week we released some key updates to our Web Content Management comparative vendor evaluations. This batch includes several players who claim to excel at "experience management." Unfortunately, they've generated substantially more new lines of marketing than new lines of code ... Continue Reading
Added By Tony Byrne on 23-Aug-2011
Earlier this summer we held a mini-summit of some RSG analysts and captured each others' thoughts in a series of short videos. In this one I make three broad technology predictions: ... Continue Reading
Added By Tony Byrne on 4-Aug-2011
Most of the Web Content Management vendors we evaluate claim to have some sort a cloud option.
For many of these vendors, this boils down to one of two things: ... Continue Reading
Added By Tony Byrne on 12-Jul-2011
We're hiring. Would you like to explore joining our top-notch team of analysts? Read the full position details here ... Continue Reading
Added By Tony Byrne on 30-Jun-2011
Like old soldiers, sometimes old Web CMS tools don't die outright....they just fade away. Case in point: the product formerly known as RedDot, which became OpenText Web Solutions, but is now re-branded "OpenText Web Site Management." RedDot boasts a long and storied past. However, it started falling behind its competitors even before ... Continue Reading
Added By Tony Byrne on 29-Jun-2011
By now you know that Microsoft SharePoint has a 3-year development cycle. Three years is not a long time for highly process-oriented functionality, like many types of document management applications. However, a long development cycle is a significant shortcoming in areas like Collaboration/Social and Web Content Management, where Redmond's circa-2009 codebase feels increasingly out of step ... Continue Reading
Added By Tony Byrne on 24-Jun-2011
There's a longstanding question about how effectively Big Blue can evolve Connections ... Continue Reading
Added By Tony Byrne on 20-Jun-2011
Last week we released a significant update to our comparative Web Content Management vendor reviews. There's a lot to conclude here about what's going on in the marketplace, but for now, I'll just summarize some of the new info from our revised evaluations ... Continue Reading
Added By Tony Byrne on 16-Jun-2011
There's widely-held opinion that all information should be open and free. We could debate that, but hopefully everyone can concur that analysis and critical judgement are value-adds on top of basic information. This value-add often stems from long historical perspective about a vendor, tool, technology segment, and methodologies. So the question becomes: how to underwrite the production of that value-add? ... Continue Reading
Added By Tony Byrne on 7-Jun-2011
It seems like once a year one of us gets motivated to write about rich text (a.k.a., WYSIWYG) editors. After more than a decade in the market and much innovation, they are still a constant source of confusion and frustration for content managers. Too many vendors assume that rich text editing is "commodity" feature, when alas, it is not ... Continue Reading
Added By Tony Byrne on 25-May-2011
We recently updated our Enterprise Collaboration and Social Software Report. Key highlights for this update: ... Continue Reading
Added By Tony Byrne on 17-May-2011
In the 15 years I've been working with Web CMS technology, there's always been a gap between what vendors say their tools can do, and what customers actually accomplish with those tools. Upon the 20th edition release of our Web Content Management vendor evaluations, it's become clear that this gap has never been wider ... Continue Reading
Added By Tony Byrne on 6-May-2011
The initially meteoric rise of Second Life gave visibility to a (mostly) new crop of vendors looking to apply "immersive" or "virtual" experiences to enterprise collaboration ... Continue Reading
Added By Tony Byrne on 2-May-2011
We've just published a major update to the Web CMS Report. This was a team effort and in the coming weeks my colleagues will be sharing a bit more about what's new in Version 20.0, but for today, I'll share a bit about our updated methodology ... Continue Reading
Added By Tony Byrne on 20-Apr-2011
As a technology customer, sometimes you should worry less that a software vendor is blowing smoke, and perhaps a bit more that the vendor's consulting partners may be leading you down the garden path. Some consultants bank their entire job -- or even their whole career -- on a specific product, and will sometimes defend it to the last ... Continue Reading
Added By Tony Byrne on 18-Apr-2011
I'm very pleased to welcome Sanjeev Gupta as our newest analyst. He joins Apoorv Durga in our forthcoming Delhi office ... Continue Reading
Added By Tony Byrne on 12-Apr-2011
People often ask me about the origins of The Real Story Group (formerly CMS Watch). How and why did we come into being? What made (and makes) us different? ... Continue Reading
Added By Tony Byrne on 5-Apr-2011
In the early days of Web Content Management, many customers tried to employ the same technology -- and often the same physical infrastructure -- for publishing both their intranet and public websites. During most of the past decade, the trend has been to separate these efforts ... Continue Reading
Added By Tony Byrne on 1-Apr-2011
I'm pleased to share the results from some new, path-breaking research we've been conducting this year. Content Management technology is no longer necessary. Read the full release here ... Continue Reading
Added By Tony Byrne on 16-Mar-2011
"How good is SharePoint as an Enterprise 2.0 platform?" People ask us that question a lot ... Continue Reading
Added By Tony Byrne on 28-Feb-2011
Most software implementations fail to realize their stated objectives -- and much of the problem can be traced to a poor solution selection process. Very often a business unit leads the process, but they may have never done it before. Other times selection may fall completely to an IT team or individual, who in turn may have to guess at business needs in the absence of sufficient participation by their colleagues ... Continue Reading
Added By Tony Byrne on 28-Feb-2011
What should you make of a new product "distribution" that a CMS vendor develops in an effort to supplement its very platform-like offering with a more out-of-the-box product? ... Continue Reading
Added By Tony Byrne on 24-Feb-2011
This month's update to our Web CMS Report evaluations offers the latest critiques of nine web content management vendors: ... Continue Reading
Added By Tony Byrne on 18-Feb-2011
The era of the mega-IT exposition may be closing, but two large conferences -- info360 and Interop -- continue to thrive. I think it's because both events are very well run, and both focus on meaty business problems ... Continue Reading
Added By Tony Byrne on 14-Feb-2011
There's a lot of skepticism today about the influence that vendors have on traditional analyst reports, including product evaluation reports. That skepticism is well founded. But the problem is not that vendors bribe analyst firms outright. The game is more subtle than that. Vendors use their leverage over analyst firms to skew reports in favor of suppliers over customers ... Continue Reading
Added By Tony Byrne on 24-Jan-2011
For the past ten years we've been using check-marks (with plus and minus indicators) in our comparative ratings and scenario charts. Some of our research customers have asked for a more visually revealing approach, and we've settled on harvey balls ... Continue Reading
Added By Tony Byrne on 19-Jan-2011
There are many ways to visualize the Web CMS marketplace. Our evaluation research lines up competing vendors head-to-head across several dozen criteria for you to compare, but we also know there's going more to your experience with a particular technology than scenario and technical fit ... Continue Reading
Added By Tony Byrne on 13-Jan-2011
I recently had the chance to sit down with the famous John Gilroy of Federal Tech Talk on Federal News Radio in Washington, DC. The 30-minute show aired earlier this week, but you can listen to or download the archive ... Continue Reading
Added By Tony Byrne on 11-Jan-2011
Here's our latest "Content Technology Vendor Map," updated for 2011. We've accounted for several marketplace changes, and happily, numerous new stations. Many of you have asked us in the past to interpret the map and explain further how it can help you, so we'll do just that ... Continue Reading
Added By Tony Byrne on 10-Jan-2011
We've just updated our evaluations of five Web CMS offerings, and added a new one (Atex Polopoly) to our report ... Continue Reading
Added By Tony Byrne on 6-Jan-2011
Last week we updated our evaluations of seven DAM vendors ... Continue Reading
Added By Tony Byrne on 29-Dec-2010
There's a great new book that begins with two questions:
And then proceeds to answer them both. ... Continue Reading
Added By Tony Byrne on 20-Dec-2010
We have a job opening for a full-time analyst to join our research-and-advisory team. The person can be based in Northern Europe, India, or East Coast USA (preferably Boston or Washington area) ... Continue Reading
Added By Tony Byrne on 16-Dec-2010
CMS vendors and open source community leaders frequently brag about the growing volume of such add-on modules, but for customers this landscape can be confusing and ultimately quite disappointing. ... Continue Reading
Added By Tony Byrne on 14-Dec-2010
After a decade of doing this, I can assure you that the demos vendors give during canned analyst and media "briefings" and the demos they perform for customers during the sales process are as different as night and day ... Continue Reading
Added By Tony Byrne on 10-Dec-2010
You may be getting pressure to join a particular tool's bandwagon. This year it could be Drupal, Sitecore, Jive, or Liferay. Next year it will certainly be a different set of names. Our industry is nothing if not faddish. When faced with the bandwagon effect, I encourage you to pause and consider all the angles ... Continue Reading
Added By Tony Byrne on 23-Nov-2010
As you may know, we make twelve predictions every year, and every year, we go back to try to assess our accuracy. So, let's see how we did with our 2010 predictions from last December ... Continue Reading
Added By Tony Byrne on 22-Nov-2010
I had an interesting conversation with an intranet manager at the JBoye10 Conference in Denmark last month. She got frustrated when executives at her firm declared that the collaboration and networking tools she was rolling out should be so simple, "they don't require training." ... Continue Reading
Added By Tony Byrne on 15-Nov-2010
Last month I held a webinar on recent developments in Intranet technologies. Many of you on the east side of the Atlantic Ocean let me know that the webinar timeslot wasn't convenient. So, we've scheduled a live reprise, for Wednesday, December 8, 2010 1:00 PM - 2:00 PM GMT. ... Continue Reading
Added By Tony Byrne on 10-Nov-2010
In talking to customers for our Collaboration and Social Software evaluations, we've seen many of them struggle to take departmental or smaller-scale pilots to enterprise-wide deployments ... Continue Reading
Added By Tony Byrne on 2-Nov-2010
If you employ SharePoint on your intranet, should you also use it publish your public websites? The debate rages, and there is no universal answer. ... Continue Reading
Added By Tony Byrne on 29-Oct-2010
In twelve years of following Web CMS technology, I've found that vendors and open source projects consistently announce two areas of improvement with each new version of their software. The releases typically say something like ... Continue Reading
Added By Tony Byrne on 25-Oct-2010
I was on the phone the other day with an enterprise business/IT team who were wondering if they made the right choice in the new Web CMS they were implementing. This is not an unusual conversation: many organizations second-guess their CMS decisions ... Continue Reading
Added By Tony Byrne on 19-Oct-2010
Microsoft SharePoint 2010 boasts an extraordinarily large and quite diverse "ecosystem" of consultants, integrators, and add-on software vendors. For customers, though, this landscape can be very confusing ... Continue Reading
Added By Tony Byrne on 15-Oct-2010
We've just updated several vendor evaluations in our Enterprise Collaboration and Social Software technology stream, including ... Continue Reading
Added By Tony Byrne on 13-Oct-2010
I hope you know about the forthcoming Enterprise 2.0 Conference, now in its second year on the U.S. west coast (Santa Clara, CA) next month. I'll be kicking off the ... Continue Reading
Added By Tony Byrne on 8-Oct-2010
When I was a pup in the enterprise technology industry, I noticed that some of the best solutions came from smaller vendors. Upon hearing this, my elders would pull me aside and say, ... Continue Reading
Added By Tony Byrne on 6-Oct-2010
Most enterprises I encounter who are implementing new information management systems (like Web CMS, Portals, Collaboration, DAM tools, etc.) understand the importance of employee training, and we certainly advise customers to pay close attention to it with RFPs and program planning ... Continue Reading
Added By Tony Byrne on 27-Sep-2010
Are you an Intranet leader expected to stay abreast of multiple related technologies? If so, please join me for a complimentary webinar next Monday ... Continue Reading
Added By Tony Byrne on 22-Sep-2010
This month, we've updated our evaluations of three Web CMS vendors: ... Continue Reading
Added By Tony Byrne on 16-Sep-2010
Please join me for a complimentary webinar next Wednesday, 22 September, "How to Select a Web Content Management System." ... Continue Reading
Added By Tony Byrne on 14-Sep-2010
There are many ways to categorize technology vendors. In our evaluation reports we get into considerations of cost, architecture, functionality, vendor intangibles, and many other criteria. Selecting the right software is a multi-dimensional exercise ... Continue Reading
Added By Tony Byrne on 8-Sep-2010
Our colleague Phil Kemelor offers a briefing for our Web Analytics research subscribers assessing IBM's recent acquisition of Unica. To quote ... Continue Reading
Added By Tony Byrne on 26-Aug-2010
Gartner's Magic Quadrant for Web Content Management 2010 is out, accompanied by vendors' public crowing and private tears, depending on their placement. You can get a copy of the MQ from Sitecore, who just obtained a ticket on the magic elevator ... Continue Reading
Added By Tony Byrne on 20-Aug-2010
Many observers expected big things when DotNetNuke Corporation raised serious venture capital in November, 2008. (DotNetNuke Corporation is the commercial entity behind the sprawling, open source CMS community by the same name) ... Continue Reading
Added By Tony Byrne on 19-Aug-2010
All enterprises need to archive certain documents, but what's the best approach? Specifically, are there better alternatives to the traditional TIFF format? In a new advisory briefing, we argue that PDF/A brings several advantages ... Continue Reading
Added By Tony Byrne on 18-Aug-2010
After discussions with several Coremetrics customers, we've taken a second look at IBM's acquisition of the web analytics vendor. To quote ... Continue Reading
Added By Tony Byrne on 29-Jul-2010
This month we updated evaluations for four Web CMS vendors: SaaS players Clickability and OmniUpdate, as well as Drupal and GOSS ... Continue Reading
Added By Tony Byrne on 22-Jul-2010
With SharePoint 2010, Microsoft has strongly promoted the platform's upgraded content management capabilities. Now that the hype is died down, and there are production implementations in the field, it's possible to take a harder look ... Continue Reading
Added By Tony Byrne on 12-Jul-2010
Many of our enterprise research customers are reporting an interesting trend: fewer responses to their RFPs (a.k.a., "tenders"). Even vendors they had at the top of their lists may decline to bid. This puzzles them ... Continue Reading
Added By Tony Byrne on 8-Jul-2010
I'll agree with mega-vendor Autonomy on one key point: Search technology is really important. But is it so important that search functionality should dominate your choice in a content management system? ... Continue Reading
Added By Tony Byrne on 30-Jun-2010
Yesterday we released Version 5 of our Web Analytics evaluation research, with detailed evaluations of 22 vendors ... Continue Reading
Added By Tony Byrne on 24-Jun-2010
Yesterday, we officially released our updated Portal vendor evaluations, but under a new title, ": Portals and Content Integration." ... Continue Reading
Added By Tony Byrne on 18-Jun-2010
Please join me for a free webinar -- "When Google Analytics Isn't Enough: Alternatives in the Web Analytics Marketplace, 2010" -- examining the pros, cons, and alternatives to Google Analytics, on Tuesday, 29 June, at 1:00pm EDT ... Continue Reading
Added By Tony Byrne on 16-Jun-2010
IBM announced yesterday that it's acquiring web analytics vendor Coremetrics (dang: just after we last updated our vendor map...) ... Continue Reading
Added By Tony Byrne on 15-Jun-2010
Here's our latest take on the marketplaces we cover. We still can't fit all the vendors we evaluate, but we're getting closer ... Continue Reading
Added By Tony Byrne on 11-Jun-2010
I participated in an interesting workshop at the 2.0 Council last week where one of the big debates was -- inevitably -- the tension between behemoth collaboration platforms (especially SharePoint) vs. point solutions for social computing ... Continue Reading
Added By Tony Byrne on 2-Jun-2010
This week we updated a slew of Web Content Management vendor evaluations. Over the past two quarters we've touched every vendor review in one way or another, so this latest update officially represents ... Continue Reading
Added By Tony Byrne on 28-May-2010
There's always a high energy level at the semi-annual Enterprise 2.0 Conference, and I expect this June's Boston event will be no exception. Please consider joining me there ... Continue Reading
Added By Tony Byrne on 20-May-2010
My colleague Adriaan Bloem has produced a short briefing answering two important questions that have emerged around Drupal Gardens ... Continue Reading
Added By Tony Byrne on 13-May-2010
Recently, we've been presenting on the Enterprise Collaboration and Community software marketplace, and one slide in particular seems to attract peoples' attention ... Continue Reading
Added By Tony Byrne on 12-May-2010
Microsoft and its partners have good reason to party, but for you the celebrations could come prematurely ... Continue Reading
Added By Tony Byrne on 7-May-2010
At this week's J Boye conference in Philadelphia, I joined a panel reviewing some of the "hot topics" from the event. As you might expect at a gathering of web and intranet managers, the issue of governance kept recurring ... Continue Reading
Added By Tony Byrne on 3-May-2010
Microsoft's closest software partners whose core competency lies in knowing the innards of SharePoint have largely rejected the platform as an internet publishing service ... Continue Reading
Added By Tony Byrne on 30-Apr-2010
It's an important question that deserves an unbiased answer. Please join me a free webinar on Tuesday, 11 May, to explore potential alternatives for your organization ... Continue Reading
Added By Tony Byrne on 23-Apr-2010
Microsoft has announced the "Release-to-Manufacturing" (i.e., final production) version of SharePoint 2010. We're still advising most customers to go-slow on SP2010 to allow ... Continue Reading
Added By Tony Byrne on 22-Apr-2010
Please join my colleague Alan Pelz-Sharpe next Tuesday, 27 April at 11am EDT for a free webinar, "Why ECM and WCM Projects Fail: Best Practices to Prevent Your Project From Failing" ... Continue Reading
Added By Tony Byrne on 21-Apr-2010
Yesterday we released our "Cross-Check" for Web Analytics vendors, circa mid-2010 ... Continue Reading
Added By Tony Byrne on 19-Apr-2010
Last week we updated several WCM vendor evaluations, including ... Continue Reading
Added By Tony Byrne on 1-Apr-2010
I'm delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud ... Continue Reading
Added By Tony Byrne on 30-Mar-2010
I recently had the opportunity to publish in Information Management magazine some thoughts on collaboration and social computing architectures for larger enterprises ... Continue Reading
Added By Tony Byrne on 24-Mar-2010
Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading
Added By Tony Byrne on 19-Mar-2010
As part of our SharePoint Across the Enterprise research stream, we evaluate about thirty Microsoft partner offerings across eight categories. This week we released the first in a series of updated assessments that take into account 2010-related developments ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
Yesterday we released a new advisory paper on workflow. The briefing focusses in particular on what you need to look for (and what you can dispense with) in Web CMS and Digital Asset Management environments ... Continue Reading
Added By Tony Byrne on 16-Mar-2010
I hope you can join us Tuesday, 6 April, for a free, one-hour webinar featuring SharePoint Watch guru Shawn Shell ... Continue Reading
Added By Tony Byrne on 12-Mar-2010
Last week I received a message from a friend discussing the annual fees his firm pays for their hosted Web CMS. The CMS and associated website are served up by a well-known, Software as a Service ("SaaS") WCM vendor ... Continue Reading
Added By Tony Byrne on 10-Mar-2010
I hope you can join me 15 April for a great conference (Midwest SharePoint 2010 Conference), at a great venue (Italian Conference Center), in a great city (Milwaukee, WI, USA), on a Great Lake (Michigan) ... Continue Reading
Added By Tony Byrne on 8-Mar-2010
Last month we updated several WCM vendor evaluations, including ... Continue Reading
Added By Tony Byrne on 3-Mar-2010
There's a debate raging within Twitter about whether traditional blogging platform WordPress is also a CMS ... Continue Reading
Added By Tony Byrne on 3-Mar-2010
I get that question a lot, especially since one of our main services is called "CMS Watch" ... Continue Reading
Added By Tony Byrne on 1-Mar-2010
My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading
Added By Tony Byrne on 24-Feb-2010
There's a question that keeps popping up around our industry: "What is Enterprise Content Management?" ... Continue Reading
Added By Tony Byrne on 23-Feb-2010
Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading
Added By Tony Byrne on 22-Feb-2010
Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route ... Continue Reading
Added By Tony Byrne on 17-Feb-2010
Welcome to the Real Story Group. Today we cut over to our new website(s) ... Continue Reading
Added By Tony Byrne on 11-Feb-2010
Early next week, we will be re-launching this website, adding some new sites, and at a more fundamental level, revamping the way we serve our customers. ... Continue Reading
Added By Tony Byrne on 26-Jan-2010
CMS Watch is looking to hire a Web Specialist, based in Delhi India. This person will manage our website(s), perform some light coding, and oversee various short- and long-term web projects ... Continue Reading
Added By Tony Byrne on 26-Jan-2010
Among the various categories of content technologies that we evaluate, Oracle has been very quiet over the past year. For the past two years, actually, Oracle has urged customers and partners to look forward to the "11g" series of upgrades across its various application sets ... Continue Reading
Added By Tony Byrne on 20-Jan-2010
We're looking to hire a UK- or Europe-based (with native English) sales and support executive. You can ... Continue Reading
Added By Tony Byrne on 14-Jan-2010
Today we received an inquiry from a research customer about the UK WCM market size, and I gave what felt like a rather unsatisfying response. Here's the question and my answer. Perhaps you can suggest other ideas via comments, below ... Continue Reading
Added By Tony Byrne on 16-Dec-2009
Yesterday we issued our twelve predictions for 2010. Once again, I'll look back at our 2009 predictions and see how we did ... Continue Reading
Added By Tony Byrne on 10-Dec-2009
As 2009 comes to a close, let's take a quick look back at the Web CMS ("WCM") marketplace. (We'll offer some separate predictions for 2010 early next week.) I think the most important development was actually a non-event: for the thirteenth year in row, the quite fragmented WCM marketplace did not "consolidate" in any meaningful way. And this, I believe, is a good thing for you the customer ... Continue Reading
Added By Tony Byrne on 6-Dec-2009
My colleague Adriaan mis-spoke when he said IBM was "slowly phasing out" Domino. IBM is doing no such thing. For that, I apologize. We have corrected the original post ... Continue Reading
Added By Tony Byrne on 3-Dec-2009
This week we updated our collaboration and social computing vendor evaluations. Specifically, we updated the following reviews ... Continue Reading
Added By Tony Byrne on 2-Dec-2009
We've just updated our "Content Technology Vendor Map" for 2010 ... Continue Reading
Added By Tony Byrne on 20-Nov-2009
We've recently updated how we evaluate the nuts and bolts of the forty-one Web CMS vendors we cover in our Web Content Management research. Specifically, we've expanded and re-organized our ratings categories ... Continue Reading
Added By Tony Byrne on 19-Nov-2009
At the Interop conference yesterday I heard a familiar refrain: "IT is the problem." The epithet was issued by a cloud computing guru, but you could replace "cloud computing" with nearly any emerging technology and hear the same thing. Enterprise IT just doesn't adopt new technologies as fast as many consultants and analysts would wish ... Continue Reading
Added By Tony Byrne on 6-Nov-2009
The (excellent) Enterprise 2.0 Conference concluded yesterday in San Francisco. Here are some thoughts on several of the key issues bandied about, including ROI, adoption, usability, SharePoint, and the evolving industry ... Continue Reading
Added By Tony Byrne on 29-Oct-2009
Are all wiki tools essentially the same? Our research suggests not. For a longer explanation, consult this KM World article. To quote ... Continue Reading
Added By Tony Byrne on 27-Oct-2009
At the Q2 Enterprise 2.0 Conference, I had the opportunity to moderate a town hall-style debate on key trends in social computing. The questions I posed are here, and some of the (sometimes surprising) answers from the audience are here ... Continue Reading
Added By Tony Byrne on 26-Oct-2009
How should your enterprise deal most effectively with the SharePoint phenomenon? It's not a simple question to answer, but CMS Watch takes it on in three, full-day seminars coming to a location near you ... Continue Reading
Added By Tony Byrne on 23-Oct-2009
It's tough to get your mind completely around SharePoint 2010 -- an even bigger and more all-encompassing platform than 2007. Over the coming months we'll be advising our SharePoint research subscribers how to develop effective strategies. In the meantime, I can't overstate the enthusiasm for the new platform at this week's SharePoint Conference in Las Vegas ... Continue Reading
Added By Tony Byrne on 21-Oct-2009
In the latest edition of our Web CMS vendor evaluation research, we went through a fairly intensive restructuring process, and I'm really excited about the results. Over the coming week I'll share some more details, but for today, let's look at how we've recategorized the vendors ... Continue Reading
Added By Tony Byrne on 20-Oct-2009
The SharePoint Conference 2009 is a bit of a misnomer, since it's almost all about the forthcoming SharePoint 2010 edition. Microsoft should be commended for the depth of the program, though at this early stage, many sessions still leave you asking more questions ... Continue Reading
Added By Tony Byrne on 20-Oct-2009
Today we released our latest Web CMS evaluations, updating reviews of all forty-two vendors we cover. There's a lot to say about the vendors, and over the coming weeks we'll explain how we've updated our criteria as well ... Continue Reading
Added By Tony Byrne on 10-Oct-2009
This week we welcome Apoorv Durga to our analyst team. Based in Dehli, India, Apoorv has previously served as as a ... Continue Reading
Added By Tony Byrne on 7-Oct-2009
In the past few weeks, two high-profile people have departed established content management vendor empires for upstart players ... Continue Reading
Added By Tony Byrne on 30-Sep-2009
Last week I heard Marko Hurst give a nice talk on search analytics, the topic of a forthcoming book he's co-authoring with Lou Rosenfeld. Marko emphasized the importance of integrating quantitative and qualitative analysis in any user experience effort ... Continue Reading
Added By Tony Byrne on 23-Sep-2009
Had a nice chat the other day with an old acquaintance who previously held two interesting jobs: as a practice lead at a major technology analyst firm, as well as heading up "analyst relations" for a major vendor. This is not uncommon; there's a revolving door between staff at vendors and analyst firms ... Continue Reading
Added By Tony Byrne on 17-Sep-2009
At the Enterprise 2.0 conference this past June, I facilitated a session called "Social Software: Key Debates" -- and wrote a brief summary of the outcomes for EContent Magazine. ... Continue Reading
Added By Tony Byrne on 16-Sep-2009
Phil provided some very useful background on the deal and initial thoughts earlier this morning. Here are a few more comments. ... Continue Reading
Added By Tony Byrne on 16-Sep-2009
Every day on Twitter, we excerpt <140 characters from one of our Web CMS vendor evaluations and challenge you to guess which vendor we're referring to ... Continue Reading
Added By Tony Byrne on 8-Sep-2009
Today we released an update to our SharePoint evaluation research. It includes lots of new goodies about 3rd-party applications and an initial assessment of SharePoint 2010. However ... Continue Reading
Added By Tony Byrne on 4-Sep-2009
ECM mega-vendor Open Text has a successful track record of acquiring smaller competitors, then absorbing their revenue streams and selectively improving certain "winners" going forward. ... Continue Reading
Added By Tony Byrne on 28-Aug-2009
A recent trend in Web Content Management is publishing to social networks -- Twitter, Facebook, LinkedIn, et. al. -- out of your Web CMS. Not surprisingly, some of the hosted CMS vendors are more advanced here ... Continue Reading
Added By Tony Byrne on 19-Aug-2009
I recently advised a global consumer goods firm about how to integrate their various Social Software implementations and where to place SharePoint in that mix. This was that rare company who had not yet implemented SharePoint hardly at all ... Continue Reading
Added By Tony Byrne on 17-Aug-2009
A few weeks back I suggested that a vendor's sales and marketing acumen shouldn't really matter to prospective customers. In a nice comment, Bex Huff argued that ... Continue Reading
Added By Tony Byrne on 17-Aug-2009
Today we released a major update to our Enterprise Content Management technology evaluations. Our release highlights some important trends ... Continue Reading
Added By Tony Byrne on 7-Aug-2009
At first I was hesitant to write a critique of the latest Gartner Magic Quadrant for WCM. They're a worthy competitor, we could learn from them about the value of high-level summaries, and the MQ makes an easy target ... Continue Reading
Added By Tony Byrne on 5-Aug-2009
How can we best understand the broad social software and collaboration vendor marketplace? I'd just been pondering that question when ... Continue Reading
Added By Tony Byrne on 31-Jul-2009
IBM surprised Wall Street earlier this month with unexpectedly good Q2 financial results ... Continue Reading
Added By Tony Byrne on 30-Jul-2009
We're seeking a Sales Administrator, based in New England, USA, ideally Massachusetts ... Continue Reading
Added By Tony Byrne on 29-Jul-2009
Longtime information management guru Bob Boiko is a modest guy. You won't hear him blowing his own trumpet, so I will ... Continue Reading
Added By Tony Byrne on 28-Jul-2009
Annual software support and maintenance fees are something every customer loves to hate, and yet, for the most part we keep paying them ... Continue Reading
Added By Tony Byrne on 23-Jul-2009
Jane McConnell of NetJMC is organizing the 4th edition in her annual survey of global intranet strategies ... Continue Reading
Added By Tony Byrne on 16-Jul-2009
Intranets have been around for more than in a decade in many enterprises, yet developing an effective intranet remains a puzzle for many information and communications managers ... Continue Reading
Added By Tony Byrne on 10-Jul-2009
One of the questions at a "town hall" debate I facilitated at last month's Enterprise 2.0 conference addressed the topic of information lifecycle management for enterprise social spaces. Most of the attendees didn't seem to think it was necessary. I disagree ... Continue Reading
Added By Tony Byrne on 3-Jul-2009
I frequently receive questions like this: "We're a major regional hospital, what's the best CMS for us?" Or, ... Continue Reading
Added By Tony Byrne on 1-Jul-2009
In recent months I've encountered several customers of web analytics mega-vendor Omniture who had a very specific gripe about the platform: ... Continue Reading
Added By Tony Byrne on 23-Jun-2009
We released the latest edition of our Social Software & Collaboration research at the Enterprise 2.0 conference today ... Continue Reading
Added By Tony Byrne on 18-Jun-2009
At the Enterprise 2.0 conference in Boston, MA next week I'll be facilitating a discussion on "Social Software: Key Debates" ... Continue Reading
Added By Tony Byrne on 11-Jun-2009
I'll disagree with Gartner as frequently as the next person, but their Hype Cycle is surely genius ... Continue Reading
Added By Tony Byrne on 3-Jun-2009
Please join CMS Watch as we participate in the Earley & Associates "SharePoint Search & IA Jumpstart" series ... Continue Reading
Added By Tony Byrne on 27-May-2009
At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading
Added By Tony Byrne on 26-May-2009
If you're like most other professionals, the economic downturn has you looking critically at business processes. Want to learn more about that? ... Continue Reading
Added By Tony Byrne on 21-May-2009
I participated in an interesting panel yesterday at the Interop 2009 conference, Unified Communications Meets Enterprise 2.0 - Social Computing Love Fest or Battle Royale? ... Continue Reading
Added By Tony Byrne on 11-May-2009
Next week you can find Alan and I at Interop 2009 in Las Vegas. We'll have a booth there to show some of CMS Watch's latest research, so feel free to stop by and say hello ... Continue Reading
Added By Tony Byrne on 11-May-2009
We've just released the latest major update to our Web CMS research. (That's Version 17 for those counting.) ... Continue Reading
Added By Tony Byrne on 8-May-2009
I had the pleasure of participating in the JBoye 09 conference in Philadelphia, USA earlier this week ... Continue Reading
Added By Tony Byrne on 20-Apr-2009
Well, I shouldn't have been surprised, but I was. Here's the Sun press release. At one level, the move fits a definite pattern: ... Continue Reading
Added By Tony Byrne on 15-Apr-2009
As customers of our SharePoint research know, we've been detailing for some time the paradox of SharePoint 2007: that Microsoft markets it as an out-of-the-box information management system, while Redmond's ample partner channel sees it as an infinitely extendable development platform ... Continue Reading
Added By Tony Byrne on 7-Apr-2009
That would be David Pogue, New York Times technology columnist and author of the ... Continue Reading
Added By Tony Byrne on 1-Apr-2009
But how much can you really blame them? We report the full story ... Continue Reading
Added By Tony Byrne on 30-Mar-2009
Here's a picture of (left to right) Kas, Jarrod, and Theresa getting ready for various sessions tomorrow ... Continue Reading
Added By Tony Byrne on 27-Mar-2009
Yesterday we released our latest online certificate course, "Fundamentals of Web Analytics Technology" ... Continue Reading
Added By Tony Byrne on 27-Mar-2009
Several of you have complained that you didn't like having to register with our comments service ("IntenseDebate"), so we removed that as a requirement ... Continue Reading
Added By Tony Byrne on 25-Mar-2009
How do I know? Some smaller vendors are starting to peddle their CMS wares via spam ... Continue Reading
Added By Tony Byrne on 25-Mar-2009
Today we released some findings pointing out how Web CMS vendors are increasingly embedding website search into their packages ... Continue Reading
Added By Tony Byrne on 24-Mar-2009
Today we released our second online SharePoint education course, "Evaluating SharePoint for Enterprise Deployment ... Continue Reading
Added By Tony Byrne on 19-Mar-2009
Microsoft's browser went out for general release today. Like you, we'll be scrambling ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
The Wall Street Journal reports that IBM is in discussions to buy Sun Microsystems ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
Autonomy's acquisition of Interwoven formally closed yesterday ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
Today we announced some findings from our Web Analytics Report 2009 about the state of the video and mobile analytics ... Continue Reading
Added By Tony Byrne on 17-Mar-2009
Last week we lost about 36 hours worth of comments on this site. It was either an outage ... Continue Reading
Added By Tony Byrne on 11-Mar-2009
In calling for greater "online transparency" (i.e., more, better, faster web content) along with more "citizen participation" (i.e., user-generated content), the Obama administration is going to encounter a technology marketplace ... Continue Reading
Added By Tony Byrne on 3-Mar-2009
CMS Watch seeks a Technology Analyst based in the UK or continental Europe to evaluate Web Content Management and other Content Technology vendors ... Continue Reading
Added By Tony Byrne on 3-Mar-2009
Today we updated our semi-famous "subway map" for 2009 ... Continue Reading
Added By Tony Byrne on 2-Mar-2009
Skittles -- a brand in the Mars candy conglomerate -- has set off a small tornado in social media land today by nearly completely turning over its website to Twitter, YouTube, and Facebook ... Continue Reading
Added By Tony Byrne on 27-Feb-2009
I'm looking forward very much to moderating the ECM Analyst Panel at the AIIM Expo on ... Continue Reading
Added By Tony Byrne on 24-Feb-2009
I'm pleased to share that CMS Watch, Wipro, Hartman Communicatie, and Smigiel Consulting Group have published Version 1.0 of an ... Continue Reading
Added By Tony Byrne on 19-Feb-2009
This is a somewhat rambling post about the enterprise social software marketplace, but there is a thread that runs through it, and that is the role of Intel ... Continue Reading
Added By Tony Byrne on 18-Feb-2009
Last night I had the pleasure of presenting to a DC-area Drupal Users' Group on the past and future of open source web content management ... Continue Reading
Added By Tony Byrne on 17-Feb-2009
...is web analytics. At least for enterprise use. ... Continue Reading
Added By Tony Byrne on 12-Feb-2009
Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading
Added By Tony Byrne on 11-Feb-2009
I teach a lot of intro courses about web technologies, and enjoy them very much. But I'm particularly excited to be teaming with ... Continue Reading
Added By Tony Byrne on 4-Feb-2009
After Wired counseled "pulling the plug on your blog" late last year, I decided to came to the defense of blogging ... Continue Reading
Added By Tony Byrne on 2-Feb-2009
We're starting to see more vendors coming out with Flex-based user interfaces, sometimes extending them as full-blown desktop applications ... Continue Reading
Added By Tony Byrne on 23-Jan-2009
"Channel partners" are consulting or integration firms that implement or provide supplementary services to a software vendor's technology ... Continue Reading
Added By Tony Byrne on 22-Jan-2009
Well, we've finally opened up to your comments. You can post feedback ... Continue Reading
Added By Tony Byrne on 21-Jan-2009
Leave aside Oracle's impressive roadmap diagrams for Enterprise 2.0 ... Continue Reading
Added By Tony Byrne on 20-Jan-2009
It's been nearly a year since Serena Software re-incarnated itself as a "mash-up" vendor and tried to jettison its mid-market Web CMS ... Continue Reading
Added By Tony Byrne on 16-Jan-2009
Today we released the 2009 edition of our Enterprise Social Software & Collaboration Report ... Continue Reading
Added By Tony Byrne on 12-Jan-2009
Our colleague Shawn Shell's firm has devised a new service called a "SharePoint Solution Assessment." ... Continue Reading
Added By Tony Byrne on 8-Jan-2009
Two noted content management gurus, Bob Boiko and Erik Hartman, are preparing an annual publication called ... Continue Reading
Added By Tony Byrne on 7-Jan-2009
After cruising along as $200m/yr companies through middle part of this decade, Vignette and Interwoven appear to be headed in opposite directions ... Continue Reading
Added By Tony Byrne on 2-Jan-2009
Recently I've been thinking about two packages we cover -- DotNetNuke (DNN) in The Web CMS Report, and Telligent Community Server in the Enterprise Social Software Report -- in the wake of the rise of SharePoint. ... Continue Reading
Added By Tony Byrne on 30-Dec-2008
After spending a good amount of time talking to technology customers in Europe during the last quarter, I've concluded that attitudes towards ... Continue Reading
Added By Tony Byrne on 18-Dec-2008
I recently received an interesting survey from Steven Ashley, senior research analyst at Robert W Baird & Company, a financial services firm. The survey tried to figure out the analytics tools employed by the 500 most heavily-trafficked websites ... Continue Reading
Added By Tony Byrne on 16-Dec-2008
Sitting through countless vendor demos to clients over the past couple of years, I've noticed a trend -- at least among Web CMS and Portal vendors -- of sales engineers ("SEs") emphasizing sales over engineering ... Continue Reading
Added By Tony Byrne on 16-Dec-2008
Today we released our annual predictions for 2009 ... Continue Reading
Added By Tony Byrne on 5-Dec-2008
James Robertson has produced a very practical paper on how to assess the usability of Web CMS tools ... Continue Reading
Added By Tony Byrne on 4-Dec-2008
Ask Web CMS vendor FatWire. Linda Tucci calls it, "...a booby trap." ... Continue Reading
Added By Tony Byrne on 20-Nov-2008
I recently had a very nice chat about SharePoint with Linda Tucci of SearchCIO ... Continue Reading
Added By Tony Byrne on 19-Nov-2008
I recently had a wide-ranging interview with Government Computer News ... Continue Reading
Added By Tony Byrne on 17-Nov-2008
You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading
Added By Tony Byrne on 14-Nov-2008
I'm excited to announce the latest version of our SharePoint research, the SharePoint Report 2009 ... Continue Reading
Added By Tony Byrne on 10-Nov-2008
At recent Henry Stewart DAM conferences a couple of ClearStory Systems customers mentioned to me that ... Continue Reading
Added By Tony Byrne on 6-Nov-2008
Here at J. Boye 2008 in Denmark, yesterday we held the 3rd-annual Web Idol ... Continue Reading
Added By Tony Byrne on 27-Oct-2008
Recent months have seen -- perhaps inevitably -- something of a backlash against blogging ... Continue Reading
Added By Tony Byrne on 24-Oct-2008
I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading
Added By Tony Byrne on 23-Oct-2008
Web CMS vendor Day Software announced earlier this week that Kevin Cochrane had signed on as Chief Marketing Officer ... Continue Reading
Added By Tony Byrne on 21-Oct-2008
As part of our ongoing commitment to helping business and technology managers make better decisions, I'm very pleased to announce our first of two online courses focusing on SharePoint ... Continue Reading
Added By Tony Byrne on 20-Oct-2008
We've really sensed over the last year that more and more enterprises are taking a closer look at Digital Asset Management (DAM) technology ... Continue Reading
Added By Tony Byrne on 17-Oct-2008
We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading
Added By Tony Byrne on 15-Oct-2008
I'm hearing a lot of chatter among social software cognoscenti about how the looming recession will impact ... Continue Reading
Added By Tony Byrne on 14-Oct-2008
At a client meeting this morning, I was reminded that the Percussion Rhythmyx Web CMS supports roles, but not groups. ... Continue Reading
Added By Tony Byrne on 9-Oct-2008
The Web CMS Report 2009 is bigger, better, and dare I say, badder than the fourteen previous editions ... Continue Reading
Added By Tony Byrne on 6-Oct-2008
Some big news happened a couple of weeks ago that seems to have gone by without much notice ... Continue Reading
Added By Tony Byrne on 3-Oct-2008
While traveling from Washington, DC to San Jose, CA for KM World last week to speak about (among other things) e-mail archiving, I encountered this advertisement in both airports ... Continue Reading
Added By Tony Byrne on 2-Oct-2008
As bailouts become a global phenomenon, it's time to review what this all means for you, the technology buyer ... Continue Reading
Added By Tony Byrne on 24-Sep-2008
Yesterday Google sponsored lunch at the KM World and Intranets 2008 conference, and while we noshed on chicken ... Continue Reading
Added By Tony Byrne on 24-Sep-2008
I'm giving a free webinar on this topic tomorrow (Wednesday) at 2pm EST (GMT -5). It's in cooperation with the forthcoming ... Continue Reading
Added By Tony Byrne on 23-Sep-2008
In the crush to support public websites, I think (too) many Web CMS vendors are ignoring Intranet scenarios ... Continue Reading
Added By Tony Byrne on 19-Sep-2008
Yesterday I had the opportunity to participate in "DM Radio" -- an hour-long chat organized by DM Review magazine ... Continue Reading
Added By Tony Byrne on 12-Sep-2008
Over the past two years, Web Content Management vendors have fallen over themselves to provide more interactive services on the front ends of websites ... Continue Reading
Added By Tony Byrne on 8-Sep-2008
What happens when Google calls old pages "news "? ... Continue Reading
Added By Tony Byrne on 8-Sep-2008
If you missed our one-hour SharePoint Webinar last week, never fear -- ... Continue Reading
Added By Tony Byrne on 4-Sep-2008
KMWorld Magazine recently challenged me to summarize enterprise social software technology in under 1600 words ... Continue Reading
Added By Tony Byrne on 27-Aug-2008
Today we released the Enterprise Portals Report 2009, which evaluates twelve major portal offerings ... Continue Reading
Added By Tony Byrne on 21-Aug-2008
At the TDWI Summit this week, I had the opportunity to talk about Web Analytics with enterprise Business Intelligence (BI) execs ... Continue Reading
Added By Tony Byrne on 5-Aug-2008
We've been following Web CMS vendor Hot Banana for some time now ... Continue Reading
Added By Tony Byrne on 23-Jul-2008
A new season brings an updated vendor map: ... Continue Reading
Added By Tony Byrne on 22-Jul-2008
Nobody likes content migrations. But they're inevitable. Like trips to the dentist ... Continue Reading
Added By Tony Byrne on 21-Jul-2008
In talking to wiki users, we find a wide range of sophistication. Some are quite content with ... Continue Reading
Added By Tony Byrne on 18-Jul-2008
I recently had a long and wide-ranging interview with IT Business Edge on the topic of Social Software technologies ... Continue Reading
Added By Tony Byrne on 17-Jul-2008
In "Why Most Online Communities Fail," the Wall Street Journal cites some very useful Deloitte research on businesses who launch their own online communities ... Continue Reading
Added By Tony Byrne on 16-Jul-2008
We're tough on SharePoint. That's because we frequently see enterprises wandering into the platform (thinking it's "easy" or "free") without always realizing the complexity of what they're about to get into. Still, ... Continue Reading
Added By Tony Byrne on 14-Jul-2008
CMS Watch is looking for someone who suffers from a variant of our particular obsessive disorder: a passionate interest in how content technologies really work ... Continue Reading
Added By Tony Byrne on 14-Jul-2008
In our Enterprise Portals Report evaluations, we point out that vendors who tightly couple their portal offerings to other pieces of their underlying platforms can't call themselves truly Services Oriented Architecture (SOA) -ready ... Continue Reading
Added By Tony Byrne on 11-Jul-2008
We're pleased that CMS Watch now covers ten different technologies, but I suspect that many of you take an interest in only one or two families of tools ... Continue Reading
Added By Tony Byrne on 11-Jul-2008
Gartner's recent "MarketScope for Web Content Management" has predictably garnered a lot of attention from vendors happy with their position in the ratings chart. I have a mixed reaction ... Continue Reading
Added By Tony Byrne on 8-Jul-2008
What rights and obligations do siteowners and visitor-contributors have with respect to comments on public websites? ... Continue Reading
Added By Tony Byrne on 2-Jul-2008
We've critiqued SharePoint's rather awkward web publishing capabilities in different evaluation reports (on Web CMS tools and SharePoint itself). But we also see customers who seek to deploy SharePoint for their public websites, either because ... Continue Reading
Added By Tony Byrne on 28-Jun-2008
The Enterprise Social Software Report 2008: Networking & Collaboration Within and Beyond the Enterprise has now been officially published and is available for download. ... Continue Reading
Added By Tony Byrne on 19-Jun-2008
After participating in the first day of the Gilbane San Francisco conference yesterday, here some short observations in no particular order ... Continue Reading
Added By Tony Byrne on 18-Jun-2008
People frequently ask me about where their Web Publishing efforts should end and Social Software begin. Like so many things, the answer is ... Continue Reading
Added By Tony Byrne on 11-Jun-2008
The full name is actually Enterprise Social Software Report 2008: Networking & Collaboration Within and Beyond the Enterprise ... Continue Reading
Added By Tony Byrne on 10-Jun-2008
One of today's keynotes at the Enterprise 2.0 conference featured a couple of guys from the CIA discussing the Intellipedia project to create an internal wiki shared by the entire U.S. national intelligence community ... Continue Reading
Added By Tony Byrne on 9-Jun-2008
This morning at the Enterprise 2.0 conference we were treated to a series of semi-structured Social Software demos pitting IBM (Connections) against Microsoft (SharePoint) ... Continue Reading
Added By Tony Byrne on 5-Jun-2008
...which comes to Boston next week, 9-12 June. It's a "big tent" conference that seems to accommodate many different notions of things-2.0 ... Continue Reading
Added By Tony Byrne on 29-May-2008
Sitecore is a very active Web CMS vendor with a tendency to adopt new technologies and techniques in advance of the rest of the market ... Continue Reading
Added By Tony Byrne on 22-May-2008
Joseph Bachana recently posted in these pages an excellent article on the Digital Asset Management (DAM) marketplace. I disagreed somewhat, though, ... Continue Reading
Added By Tony Byrne on 18-May-2008
We recently pointed out that UK-based Web CMS vendor Mediasurface was being courted, and now the suitor has revealed themselves: ... Continue Reading
Added By Tony Byrne on 16-May-2008
I just spent a couple of days in Chicago at BEA's (oops, Oracle's) "Participate" user conference. This is where AquaLogic (née Plumtree) Portal/Collaboration/BPM customers come to meet without any pesky WebLogic enthusiasts around ... Continue Reading
Added By Tony Byrne on 15-May-2008
It's been a busy month at CMS Watch. Today we announce the release of another evaluation report ... Continue Reading
Added By Tony Byrne on 13-May-2008
As a content producer, it has been fascinating to watch the evolution of channels where technology suppliers talk to technology customers ... Continue Reading
Added By Tony Byrne on 9-May-2008
A CMS Watch customer implementing Liferay Portal sent me this screenshot below ... Continue Reading
Added By Tony Byrne on 6-May-2008
I've been hearing various rumors recently about mid-market Web CMS vendors up for sale. If true, ... Continue Reading
Added By Tony Byrne on 2-May-2008
Everybody wants improved collaboration, but how, and towards what end? Or as we asked quite intently ... Continue Reading
Added By Tony Byrne on 29-Apr-2008
If you couldn't make the "Evaluating SharePoint from a Business Perspective" webinar we conducted last week ... Continue Reading
Added By Tony Byrne on 23-Apr-2008
Our new SharePoint Report explains how one of the core challenges with the platform -- dating from inception through to MOSS 2007 -- is that ... Continue Reading
Added By Tony Byrne on 22-Apr-2008
Our partners in Denmark, J. Boye, have just published a white paper, Wiki in the Enterprise ... Continue Reading
Added By Tony Byrne on 21-Apr-2008
Last week we received an e-mail from an IT staffer at an outfit that is looking to buy a Web CMS tool, with PaperThin's CommonSpot and RedDot CMS (part of the extended Open Text family) under particular consideration ... Continue Reading
Added By Tony Byrne on 17-Apr-2008
We participate regularly in the semi-annual Enterprise3 Conference (former Portals and Collaboration Conference) ... Continue Reading
Added By Tony Byrne on 7-Apr-2008
Today I spent a delightful morning with 75 web managers from "K-12" (i.e., primary and secondary) school districts around the U.S. ... Continue Reading
Added By Tony Byrne on 4-Apr-2008
The Gimmal Group's Dan Elam recently pointed me to an important and seemingly under-reported ... Continue Reading
Added By Tony Byrne on 1-Apr-2008
A couple recent news items find SAP and IBM both in a bit of legal hot water ... Continue Reading
Added By Tony Byrne on 27-Mar-2008
I'm very excited to announce the release of our latest evaluation report. This time, instead of covering a particular technology space, we take a hard look at a product that in many ways defies categorization: Microsoft SharePoint ... Continue Reading
Added By Tony Byrne on 12-Mar-2008
A Serena Collage customers' mailing lit up this morning with news that the software vendor (who focuses mostly on configuration management and mash-up tools) was going to discontinue development of its (somewhat hidden) Web CMS tool. ... Continue Reading
Added By Tony Byrne on 11-Mar-2008
The fragmentation of the global Web Content Management technology space continues unabated, although we see significant regional differences. In Europe ... Continue Reading
Added By Tony Byrne on 6-Mar-2008
Or even if just a part of your Intranet is awesome, check out StepTwo's annual innovation award program ... Continue Reading
Added By Tony Byrne on 5-Mar-2008
Herewith some random thoughts on the first half of the 3-day AIIM Conference & Expo in Boston, MA, USA ... Continue Reading
Added By Tony Byrne on 5-Mar-2008
Many different tools -- and scores of vendors -- fall under the rubric of "content technologies." Can they be organized on a single page? ... Continue Reading
Added By Tony Byrne on 4-Mar-2008
Today we released the latest update to our Web CMS Report 2008, which evaluates 40 vendors across 2 editions ... Continue Reading
Added By Tony Byrne on 29-Feb-2008
I'll be moderating a morning keynote panel at the AIIM Expo in Boston, MA, USA, entitled "The Future of Information Management: The CIO's Perspective." ... Continue Reading
Added By Tony Byrne on 24-Feb-2008
In our Web CMS Report, we call out MOSS 2007 for having "perhaps the highest fee structure in its class," ... Continue Reading
Added By Tony Byrne on 21-Feb-2008
A colleague whose company recently went through a Web CMS selection process just received an e-mail from one of the vendors who lost out in the competition ... Continue Reading
Added By Tony Byrne on 13-Feb-2008
Congrats to Lou Rosenfeld, whose company published its first book, Mental Models. ... Continue Reading
Added By Tony Byrne on 12-Feb-2008
Today we released a research summary arguing that Enterprise Content Management (ECM) products are ill-equipped to meet the security requirements of Service Oriented Architectures (SOA) ... Continue Reading
Added By Tony Byrne on 30-Jan-2008
On the heels of my article about the difference between "managed services" using traditional software vs. native SaaS offerings, I got a message from a friend whose company may be in a bit of a jam ... Continue Reading
Added By Tony Byrne on 22-Jan-2008
We're looking for a full-time technology/industry analyst to join our growing team ... Continue Reading
Added By Tony Byrne on 16-Jan-2008
Our partner Erik Hartman's firm will be delivering IOA and BPM certificate training in Belgium and the Netherlands this year ... Continue Reading
Added By Tony Byrne on 9-Jan-2008
Respected IT site (formerly magazine) InfoWorld recently packaged up many of its more positive product reviews from 2007 into a "2008 Technology of the Year" awards compilation. The reviews of some of the vendors we cover made me pause a bit. ... Continue Reading
Added By Tony Byrne on 3-Jan-2008
Some people prefer the open source, PHP-based Joomla! Web CMS because it is relatively simple to install and run. But just as complexity can bring unexpected problems, so too can simplicity ... Continue Reading
Added By Tony Byrne on 21-Dec-2007
CMS Watch evaluates vendors for a living. But what if we turned our gaze on our own predictions? ... Continue Reading
Added By Tony Byrne on 20-Dec-2007
Today we released the Enterprise Portals Report 2008, evaluating 16 Enterprise Portal products. Our first take: there is some good news ... Continue Reading
Added By Tony Byrne on 18-Dec-2007
CMS Watch principal, Theresa Regli, makes an interesting point about what we didn't predict for 2008 ... Continue Reading
Added By Tony Byrne on 14-Dec-2007
That's the title of a badly-needed new book by Martin White. At CMS Watch, we tend to focus on search technology, with an eye toward helping ... Continue Reading
Added By Tony Byrne on 11-Dec-2007
Dear Santa: It's early to be sending desiderata, but I imagine after this very eventful year your develop -- I mean elves -- must be very busy. Anyway, I'd be grateful if you could leave any of the following ... Continue Reading
Added By Tony Byrne on 30-Nov-2007
I've heard from several different sources about a "hot deal" for venture capital funding of a Drupal-oriented start-up called Acquia ... Continue Reading
Added By Tony Byrne on 28-Nov-2007
At the Gilbane Conference keynote today, execs from ECM vendors Alfresco, Oracle, IBM, and Adobe focussed on -- perhaps inevitably -- Enterprise 2.0 ... Continue Reading
Added By Tony Byrne on 27-Nov-2007
Today we released some findings about the Web Analytics marketplace. ... Continue Reading
Added By Tony Byrne on 22-Nov-2007
Here in the USA it is "Thanksgiving" holiday -- a very pleasant time when we gather with family and declare our various gratitudes. In that spirit, I'll list some content technology things for which, I think, we can all be grateful ... Continue Reading
Added By Tony Byrne on 19-Nov-2007
As readers of the SharePoint chapters of our Web CMS Report and Enterprise Search Report know, there are many good online and book-length resources about MOSS 2007 in general, but almost all of them ... Continue Reading
Added By Tony Byrne on 16-Nov-2007
CMS Watch is frequently -- and I think justifiably -- critical of Vignette's "VCM" web content management platform (c.f., my review of their new management interface). But in fairness, there is one thing that the product does fairly well ... Continue Reading
Added By Tony Byrne on 13-Nov-2007
Last week at cmf2007 Raimond Kempees, a developer and consultant at Radagio, gave a nice talk assessing MOSS 2007. Among other things, Raimond relayed some of the challenges ... Continue Reading
Added By Tony Byrne on 7-Nov-2007
When I'm teaching or writing about content management, one of my mantras is that, to the extent usability is fundamentally "fitness to purpose," then you cannot declare any software tool inherently more usable or "intuitive." ... Continue Reading
Added By Tony Byrne on 6-Nov-2007
Today we released the Enterprise Search Report 2008, evaluating 18 major search vendors. We'll be discussing more about different marketplace trends and vendors in the coming weeks. For now, our initial release focuses on the stunted promise of hosted search, ... Continue Reading
Added By Tony Byrne on 30-Oct-2007
Our latest web content management technology research suggests that Big Blue is falling behind its major competitors in the Web CMS marketplace ... Continue Reading
Added By Tony Byrne on 29-Oct-2007
CMS vendor SiteCore cites an outdated version of our Web CMS Report to list some of the strengths we identified in their tool. Guess what they didn't publish from the same page of that report? ... Continue Reading
Added By Tony Byrne on 25-Oct-2007
Traditional business theory posits that as technology marketplaces mature, basic features get commoditized, followed by rapid supplier consolidation, leaving a handful of big players and some very small, very niche-y independent vendors ... Continue Reading
Added By Tony Byrne on 24-Oct-2007
If you haven't already, you should consider joining "CM Professionals." ... Continue Reading
Added By Tony Byrne on 23-Oct-2007
That was the title of a recent piece I wrote for EContent Magazine. To quote: ... Continue Reading
Added By Tony Byrne on 22-Oct-2007
Last week, Interwoven acquired hosted "site optimization " supplier, Optimost. Optimost works by taking HTML snippet variants that you wish to test ... Continue Reading
Added By Tony Byrne on 18-Oct-2007
Implementing a Web CMS can help or hinder your search engine rankings, although done right, greater automation should ultimately improve your SEO performance. You should be suspicious of any vendor who says that their tool ... Continue Reading
Added By Tony Byrne on 16-Oct-2007
Fellow analyst Mike Maziarka recently went over to the dark side (he now works for portal/middleware vendor BEA -- good catch for them). That's too bad, because Mike and I had a modest tradition of holding freewheeling "Town Hall" debates at industry conferences. There's one big topic where we could always disagree: tagging ... Continue Reading
Added By Tony Byrne on 2-Oct-2007
Sometimes a relationship ends, only to be rekindled later with the time is riper. Such is the case with Web Content Management (WCM) vendor Day Software and FileNet ... Continue Reading
Added By Tony Byrne on 2-Oct-2007
Today we released the latest version of our Web CMS Report, which evaluates 30 Web Content Management (WCM) active globally and in Europe ... Continue Reading
Added By Tony Byrne on 1-Oct-2007
That would be Rome and Rotterdam, where I'll be teaching next week ... Continue Reading
Added By Tony Byrne on 19-Sep-2007
There's a particular Dilbert cartoon making the rounds that pokes good fun at Web 2.0 in general and "folksonomies" in particular. Surely there is much to satirize here. ... Continue Reading
Added By Tony Byrne on 14-Sep-2007
Vendor salespeople can get very excited -- usually with good justification -- about new features or fixes coming in the next release (major or minor) of their product. But just when is that release coming out? In our latest round of Web CMS research, I find myself writing, across almost every commercial and open source package, something to the effect of, "Version 6.3, slated for release in April, 2007, is now due out in Q1, 2008." What's up with that? ... Continue Reading
Added By Tony Byrne on 10-Sep-2007
I never tire of reminding people that the Web CMS marketplace is extraordinarily fragmented, with multiple tiers of established vendors and hundreds (if not thousands) of smaller, very regionalized suppliers around the world ... Continue Reading
Added By Tony Byrne on 6-Sep-2007
Our customers tell us they are increasingly managing multiple websites. They typically want a platform that recognizes their (inevitably) unique approaches to centralization and distributed management. Many Web CMS tools can now "clone" websites, but this usually entails just copying a set of content, structural elements, vocabularies, and templates -- it does not address the problem of ongoing management of those assets ... Continue Reading
Added By Tony Byrne on 30-Aug-2007
I'm very pleased to be returning to CMF2007, the "Third International Web Conference," this November. I'll be teaching on WCM, and CMS Watch is leading a track on selecting and implementing the various technologies we cover. You might be interested to know that ... Continue Reading
Added By Tony Byrne on 28-Aug-2007
My colleague Alan Pelz-Sharpe proves that it's possible -- just barely -- to describe a major ECM vendor that markets hundreds of products, in just three screens of text ... Continue Reading
Added By Tony Byrne on 26-Aug-2007
This is blog entry number 1001 since we began CMS Watch six years ago. Not a huge deal, but I'd like to take the opportunity to thank all the contributors. And I'd also like to thank you, our readers, who have provided great comments and feedback, and who have generously given of your time and implementation experience to inform our product evaluation reports. We are really collectors of your wisdom ... Continue Reading
Added By Tony Byrne on 15-Aug-2007
Well, this three-letter acronym, for "Business Process Management," has been around for quite awhile. And like "ECM," BPM can mean both a practice and a set of technologies. As a set of technologies... ... Continue Reading
Added By Tony Byrne on 10-Aug-2007
Of course, the world doesn't need another 3-letter acronym. But we think this one's important. IOA stands for "Information Organisation & Access", a new AIIM certificate course developed by CMS Watch and taught by both of us around the world ... Continue Reading
Added By Tony Byrne on 9-Aug-2007
Today CMS Watch officially kicks off a formal training program. In conjunction with AIIM, we are providing classroom workshops (leading to official AIIM designations) in Information Organisation & Access (IOA) and Business Process Management (BPM). I'm very excited about these new courses. ... Continue Reading
Added By Tony Byrne on 4-Aug-2007
I'm delighted to announce the arrival of our newest Analyst, Kas Thomas. Kas will be covering Web Content Management and related technologies full-time. ... Continue Reading
Added By Tony Byrne on 27-Jul-2007
The Greater London Authority is going to share Web Content Management System services to boroughs and other government entities on a fee-for-service basis. I don't think it will work. ... Continue Reading
Added By Tony Byrne on 18-Jul-2007
Switzerland-based Web CMS vendor Day Software has always prided itself on offering customers additional capabilities for managing image assets. Now the company has built up and rolled out a formal Digital Asset Management (DAM) product called "CQ DAM." This raises an interesting question. What does it mean to manage media assets? ... Continue Reading
Added By Tony Byrne on 10-Jul-2007
Enterprise Content Management guru Jesse Wilkins wrote a nice review of our ECM Suites Report. To quote ... Continue Reading
Added By Tony Byrne on 2-Jul-2007
Jane McConnell continues to do some interesting research. The second edition of her annual "Global Intranet & Portal Strategies Survey" is now open to enterprise participation ... Continue Reading
Added By Tony Byrne on 29-Jun-2007
The Spring 2007 content technology conference circuit finally wound down earlier this month. I really enjoy the interaction with technology customers and consultants, and had some wide-ranging conversations around various buffets. But the ghost at every conference banquet is "change management." Most technology investments pre-suppose organizational, process, and informational change to yield the intended return. Yet, almost no one welcomes change. So how do you do it? ... Continue Reading
Added By Tony Byrne on 27-Jun-2007
CMS Watch analytics lead Phil Kemelor recently shared some insights into the latest version of WebTrends with the readers of Intelligent Enterprise magazine ... Continue Reading
Added By Tony Byrne on 26-Jun-2007
UK-based Web CMS vendor Mediasurface announced today its intention to acquire smaller UK competitor Immediacy. This follows a 2005 acquisition of a hosted Dutch solution that Mediasurface renamed "Pepperio," to target small businesses. I wasn't sanguine at the time about one vendor selling two products and I don't see how three offerings makes the company any stronger, even if it gets bigger ... Continue Reading
Added By Tony Byrne on 21-Jun-2007
In the past few years the scope of technologies and vendors CMS Watch covers has expanded substantially. Yet I know most of you have very particular interests, maybe around a single technology family or a particular vendor. Those of you who access CMS Watch content via our RSS feed may be interested to know that we also publish special-interest feeds -- specifically by technology channel or vendor. ... Continue Reading
Added By Tony Byrne on 20-Jun-2007
A nicely-researched article on Linux.com investigates a growing dust-up in the Joomla! community regarding licensing and business models. Joomla! is an open source CMS package that forked from Mambo a couple of years ago. After encouraging 3rd-party development of commercial add-on modules, Joomla's leadership is reconsidering its approach in light of the core package's somewhat purer GPL license, ... Continue Reading
Added By Tony Byrne on 14-Jun-2007
Lately I've been thinking a lot about how and why the Web content management (WCM) industry has grown so consistently this decade, as well as the relationship of WCM technologies to two other important trends: Enterprise Content Management (ECM) and "Web 2.0." I summarized some thoughts ... Continue Reading
Added By Tony Byrne on 12-Jun-2007
Seth Gottlieb does a nice job of summarizing various models for pushing content from a management environment to a delivery environment. ... Continue Reading
Added By Tony Byrne on 1-Jun-2007
Web CMS vendor Sitecore sells its software exclusively through 3rd-party consulting partners. That has helped the formerly small Danish company expand rapidly in North America, among other locales, at a time when many other vendors pay only lip service to their consulting channels. These partners become especially important, because, as Web CMS Report readers know, Sitecore is also unusual among its peers as more of a development platform than out-of-the-box product. However, this approach sometimes leads to confusion, first in the sales process, but then later, after the contract is signed. ... Continue Reading
Added By Tony Byrne on 25-May-2007
I received some good feedback on my recent article about vendor demos. As you can imagine, vendors have their own take on these issues. Here's some good additional advice I received: ... Continue Reading
Added By Tony Byrne on 23-May-2007
Have a burning content technology problem? Join us at the Gilbane Conference in Washington DC in early June for a special session where you'll get to share that problem with a team of expert consultants. ... Continue Reading
Added By Tony Byrne on 22-May-2007
Today we announced the 3rd edition of our Enterprise Portals Report. Lots of interesting new tid-bits to report about MOSS 2007, Liferay, and other portal products. But the big story this season revolves around BEA and Oracle ... Continue Reading
Added By Tony Byrne on 18-May-2007
Is "departmental enterprise content management" an oxymoron? We think not. In fact, much of the growth in the ECM industry is serving small- to mid-sized businesses and individual enterprise departments seeking to undertake basic document and records management. So for those customers, we've created a new (lower-cost) edition of our ECM Suites Report. ... Continue Reading
Added By Tony Byrne on 16-May-2007
Percussion Software originally started out as a purveyor of Lotus tools. As its subsequent Web CMS business grew to substantially outstrip the Lotus side, those tools became a sometimes confusing appendage for prospective customers. Earlier this week, Percussion announced that it was splitting off its Lotus products into an entirely separate company called "Axceler." Of course, ... Continue Reading
Added By Tony Byrne on 16-May-2007
As Phil pointed out last week, Google has nicely upgraded it free Google Analytics package. But we find ourselves asking the same question that we pose of Google's Search Appliance product: ... Continue Reading
Added By Tony Byrne on 15-May-2007
After the visitors we polled requested a simpler layout, we redesigned our site. Love it? Hate it? Both? Please let us know. [P.S.: if you hated it, please try again...we just fixed a CSS caching problem.] ... Continue Reading
Added By Tony Byrne on 10-May-2007
Typo3 is a longstanding and very popular open source Web CMS. Although written in PHP, Typo3 employs own declarative configuration language called "TypoScript" for templating. TypoScipt's language and syntax are sufficiently complicated to merit an entire book on it. ... Continue Reading
Added By Tony Byrne on 8-May-2007
Slowly but surely more details are emerging from a variety of different types of implementations using Microsoft's new SharePoint, "MOSS 2007." I hope you can join us in Washington, DC this June for a couple of very useful MOSS sessions based on practical field experience. ... Continue Reading
Added By Tony Byrne on 7-May-2007
StepTwo's James Robertson has identified 11 usability principles for CMS products. I would quibble that some of his rules are actually more situational rather than universal. But if you care about actual user adoption ... Continue Reading
Added By Tony Byrne on 7-May-2007
Delighted to share that today Jarrod Gingras joins CMS Watch as a Research Analyst. ... Continue Reading
Added By Tony Byrne on 3-May-2007
At next month's Gilbane DC conference, I'm going to host our version of MTV's Pimp My Ride. In the "Pump My Website" competition, ... Continue Reading
Added By Tony Byrne on 1-May-2007
The 275-page report evaluates thirteen Web Analytics vendors head to head, and like all our reports, explains how the technology actually works behind the scenes. You can read more about the report here, and download a free sample here. As usual, ... Continue Reading
Added By Tony Byrne on 26-Apr-2007
Open Text's Web CMS subsidiary RedDot has just chosen Chicago-based interactive agency Purple Monkey Studios, Inc. as their "Partner of the Year." Purple Monkey can certainly boast a decent client list and the obligatory cool home page. To me, this news more than perhaps anything else exemplifies the gulf between enterprise content management (ECM) and web content management (WCM) ... Continue Reading
Added By Tony Byrne on 25-Apr-2007
Today we announced research that finds Microsoft Office SharePoint Server ("MOSS") 2007 coming up a bit short when it comes to traditional web content management ... Continue Reading
Added By Tony Byrne on 16-Apr-2007
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Added By Tony Byrne on 24-Feb-2007
The good folks at Welchman Consulting are hosting a survey on one of their specialties, "Web Operations Management." ... Continue Reading
Added By Tony Byrne on 23-Feb-2007
Well, my post yesterday elicited some strong reactions. Here's a summary of some of the push-back I received from vendors: ... Continue Reading
Added By Tony Byrne on 22-Feb-2007
We're in the thick of research for several evaluation reports. This means talking to vendors and (mostly) customers. I can say with certainty that the gap between how vendors and customers see the same product has never been wider. ... Continue Reading
Added By Tony Byrne on 22-Feb-2007
The well-regarded "cmf" international web conference series continues again with cmf2007 in Århus, Denmark this November. ... Continue Reading
Added By Tony Byrne on 20-Feb-2007
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Added By Tony Byrne on 10-Feb-2007
Janus offers a short review of WebSphere Portal in Intelligent Enterprise magazine. ... Continue Reading
Added By Tony Byrne on 8-Feb-2007
Many enterprises expecting to install plug-and-play content management and portal solutions are frequently surprised at the extent to which they are really developing full-blown applications. And at that point, with any packaged software, you have to deal with ... Continue Reading
Added By Tony Byrne on 7-Feb-2007
Google's recent announcement that it upgraded the "Mini" version of its Search Appliance ("GSA") inspires me to share some useful links that have been accumulating in open tabs ... Continue Reading
Added By Tony Byrne on 24-Jan-2007
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Added By Tony Byrne on 12-Jan-2007
EMC has begun to share publicly some information about the long-awaited Documentum 6, due out in Q3 of this year. Promises of a "....new, streamlined user experience" ought to give you some hint for what it's like to work in Documentum today. ... Continue Reading
Added By Tony Byrne on 11-Jan-2007
CMS Watch contributing analyst Steve Arnold talks about search and related text mining technologies at Government Computer News. ... Continue Reading
Added By Tony Byrne on 11-Jan-2007
The UK government CIO has just announced an audacious plan to collapse more than 551 (out of 951) government websites down to 26. The other 400 will come under review too. Doubtless this will save on hardware and software, and perhaps fulfill the long-desired (but rarely realized) dream of Web CMS as a shared service. ... Continue Reading
Added By Tony Byrne on 10-Jan-2007
Want to help lead the content management community in 2007? ... Continue Reading
Added By Tony Byrne on 9-Jan-2007
James Robertson is surveying enterprise portal and intranet usage. Specifically, he wants to know whether and how you personalize your portal experience. ... Continue Reading
Added By Tony Byrne on 4-Jan-2007
We've recently received inquiries from emerging technology teams at different enterprises asking for long-term access to all CMS Watch reports. So we've rolled out a year-long subscription package that provides a site license to all our products and each update, at a discount. Find details here. ... Continue Reading
Added By Tony Byrne on 4-Jan-2007
In a recent KMWorld article, Alan Pelz-Sharpe lays out the broader implications for the ECM marketplace, but also looks at how it impacts customers. ... Continue Reading
Added By Tony Byrne on 3-Jan-2007
Yesterday I prodded content technology software vendors to take more responsibility for customer success. But sometimes customers are to blame when things go wrong. For example, we frequently see companies issuing software RFPs amid blissful ignorance of their own unreadiness to implement new technology. ... Continue Reading
Added By Tony Byrne on 2-Jan-2007
When I talk to software vendors about customer projects that got seriously delayed or have failed outright, the response is almost invariably: "implementation problem." That's code-speak for the customer or integrator (or both) screwing up. ... Continue Reading
Added By Tony Byrne on 22-Dec-2006
Theresa Regli explains how and why in the latest eDoc Magazine from AIIM... ... Continue Reading
Added By Tony Byrne on 21-Dec-2006
Check out this short but fascinating interview with Open Text CEO John Shackleton in Red Herrring [Thanks to Michiel]. The main story line: Open Text is not seeking to be acquired. Two years from now we'll see... ... Continue Reading
Added By Tony Byrne on 15-Dec-2006
StepTwo's James Robertson has listed "Top 10 mistakes when selecting a CMS." They're all on target. But my favorite is #6: ... Continue Reading
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One of Interwoven's biggest competitors in the legal market is Hummingbird. And what is Hummingbird's approach? According to a written statement from Hummingbird, "...we have been successful in maintaining our market share by up-selling additional components of Hummingbird Enterprise into our installed base." There you have it folks, "ECM" in a nutshell. To be fair, when it comes to web content management, the tables often turn on Interwoven -- as cheaper, simpler solutions nip away at the company's behemoth TeamSite product... ... Continue Reading
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