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Added By Tony Byrne on 21-May-2013
People often ask us advice on the best conferences for web and experience management technologies and practices. One consistent event is the Gilbane Conference, now in its eleventh year. This December Gilbane is partnering with InfoToday ... Continue Reading
Added By Tony Byrne on 24-Apr-2013
For most of the past decade, global enterprises have been rationalizing and professionalizing their web publishing operations, setting global standards, upgrading local talent across various regions, investing in better technology. All good.
But I'm perceiving a new twist on this trend, and I'd be interested to hear your take ... Continue Reading
Added By Tony Byrne on 15-Apr-2013
In our WCM selection advisory services, user security and entitlements continue to come up as tricky issues. These are certainly not new challenges, but vendors address them in different ways, and certainly customers vary in their requirements here. So to provide a little education, below I've excerpted bits of the front matter from ... Continue Reading
Added By Tony Byrne on 1-Apr-2013
Well, RSG was granted a special pre-pre-brief into SharePoint 2016. The results may surprise you. ... Continue Reading
Added By Tony Byrne on 13-Feb-2013
Some advice: always start with the proposition that a vendor's "suite" is no better integrated than if you had selected separate, standalone tools from different suppliers. ... Continue Reading
Added By Tony Byrne on 11-Feb-2013
Security is a touchy subject in the Web CMS world in general and very touchy in particular among open source WCXM projects, since open source platforms are frequently accused (often unfairly) of being inherently insecure by dint of their more open development models.
So it's been interesting to watch some Plone adherents contrast their platform's security profile to that of some major competitors ... Continue Reading
Added By Tony Byrne on 8-Feb-2013
In both the 2007 and 2010 SharePoint releases, Microsoft heavily touted its web content and experience management (WCXM) improvements, typically referring to them as state-of-the-art. In reality, basic WCXM capabilities were "shoehorned" into SharePoint’s document-collaboration framework.
Ultimately, this meant that WCXM in SharePoint has never proven as functional, elegant, or cost-effective as ... Continue Reading
Added By Tony Byrne on 29-Jan-2013
Here's the latest edition of our famous vendor subway map. With this latest iteration, we add the Cloud File Sharing marketplace, a.k.a., the beige line.
We also account for other vendor additions and subtractions -- typically via mergers and acquisitions, such as the ones that finally put Oracle firmly on the purple line ... Continue Reading
Added By Tony Byrne on 23-Jan-2013
When Microsoft began releasing betas of Internet Explorer 9 in 2010, Redmond's huge global user community quickly started uncovering various strengths and weaknesses of the new version. One demerit quickly emerged that still hasn't completely gone away: IE9 doesn't play well with certain versions of the popular rich text editor ("RTE") TinyMCE as well as its main competitor, FCK/CK ... Continue Reading
Added By Tony Byrne on 10-Jan-2013
As Marketing Automation tools become more sophisticated, enterprises acquire the confidence to use them for increasingly larger and more frequent campaigns. Yet, we know from talking to customers that many Marketing Automation platforms will groan a bit at scale ... Continue Reading
Added By Tony Byrne on 8-Jan-2013
At any given time it seems like we're advising at least a couple major enterprises as they transition away from OpenText "Web Site Management,"-- a.k.a., RedDot ... Continue Reading
Added By Tony Byrne on 21-Dec-2012
Along with previous acquisitions in adjacent technologies, the vendor can now check off a variety of functional boxes. Enterprisey Oracle has become a (modest) force in Digital Marketing technology.
That's nice for their salespeople, who will come to your office with more goodies to ply, but what does it really offer you the customer? ... Continue Reading
Added By Tony Byrne on 18-Dec-2012
Every year we make predictions about the coming annum, and every year, we go back and see how our predictions actually fared. See, for example, our assessment of our 2011 predictions.
Below I'll evaluate how our 2012 predictions (from December, 2011) held up ... Continue Reading
Added By Tony Byrne on 5-Dec-2012
Yesterday Jane McConnell shared a nice tidbit from her (excellent) survey of global intranet managers, that "40% of large enterprises believe in the digital workplace."
I believe this is great progress ... Continue Reading
Added By Tony Byrne on 30-Nov-2012
Identifying and selecting the right KM tools can prove a decisive factor in your success ... Continue Reading
Added By Tony Byrne on 26-Nov-2012
I note with interest that OpenText is offering a a "software trade-in" for Autonomy customers. ... Continue Reading
Added By Tony Byrne on 20-Nov-2012
The short version of my argument is this: I believe Autonomy's impressive financial results (at least those reported) served to conceal key warning signs about its aging flagship search technology, doped-up sales strategies, warped internal culture, and growing disdain for its own customers ... Continue Reading
Added By Tony Byrne on 2-Nov-2012
Which brings me to MarkLogic, the XML repository vendor with some nice technology in search of a general-purpose use case. MarkLogic has been successful, but never took off ... Continue Reading
Added By Tony Byrne on 1-Nov-2012
There's a growing misconception that cloud is an end in itself, rather than a means to end. That never bodes well ... Continue Reading
Added By Tony Byrne on 18-Oct-2012
Vendor acquisitions are frequently lauded by analysts because they "validate" the importance a particular technology segment. Some recent acquisitions in the digital marketing space -- most recently ExactTarget acquiring Pardot -- would indeed seem to herald a trend. Digital marketing is becoming a big business and some smaller vendors will sell out to larger ones.
But what about for customers? ... Continue Reading
Added By Tony Byrne on 1-Oct-2012
I was on the phone recently with a new research subscriber of ours whose Web Content & Experience Management selection project had dragged on for more than a year.
Total selectile dysfunction ... Continue Reading
Added By Tony Byrne on 18-Sep-2012
As major enterprises invest ever-larger resources in digital marketing technology, I think a gap is emerging at the upper end of the market in terms of the talent required to make these tools work at an enterprise level ... Continue Reading
Added By Tony Byrne on 13-Sep-2012
"Scale" is a tricky concept in technology. In the world of packaged applications of the kind we evaluate, people will say scale when talking about very different things, like feature breadth and scenario diversity (scope), functional depth and richness (complexity), or transaction volumes and traffic intensity (usage).
Since all those meanings are relevant, notions of scale can start to become vague and generic, and take on a marketing-speak quality. Still, I believe the term has value ... Continue Reading
Added By Tony Byrne on 6-Sep-2012
My colleague Apoorv and I had a very productive advisory session today with a longtime RSG subscriber, a global systems integration firm. The topic was trends in Portal and Web Content & Experience Management (WCXM) technologies. In case you were curious, here are the four trends in WCXM we shared ... Continue Reading
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