Byrne Tony Byrne

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Honeycombs are better than quadrants

23-May-2006

Tags: Enterprise Search, Web Content and Experience Management, Implementation, Information Architecture, Marketplace at Large

Couple of nice slides at keynotes today at the Enterprise Search Summit in NYC. First, Peter Morville displayed his "user experience honeycomb," which is a couple years old, but somehow I'd missed it. I've argued previously that application usability -- especially the content management system experience -- is a somewhat different animal than website usability, but take another look at your CMS interface and ask: does it have all seven of Peter's attributes? If not, Martin White (the 2nd keynoter) might know why. In a pithy, 30 minute deconstruction, "Ten Things No One Tells You About Enterprise Search," Martin nailed the first problem: sorting out the technologies.

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