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12-Jun-2005
Tags: Web Content and Experience Management, XML
One of the potentially frustrating side-effects of workflow notification systems is their tendency to clog up employees' e-mail in-boxes. Clint Combs has come up with a clever approach to using syndication feeds as an alternative notification mechanism (via Tim Bray). Generating a feed strikes me as particularly helpful in group-based workflows, where editors need to "pick" content items out of a queue to work on or approve. Aside from appearing relatively simple to engineer, syndication feeds also have the added benefit of serving as a kind of reporting mechanism to managers, allowing them to quickly scan ongoing activity in the CMS without ever logging in and generating a report. Anyone else doing this? I'd love to hear about it.
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