Byrne Tony Byrne

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Poor bet that your search engine supports best bets

6-Jun-2005

Tags: Enterprise Search, Implementation

Information architect Peter van Dijck recently performed an unscientific survey of a selection of enterprise search vendors to find out which products supported "best bets." He found that:

In short, best bets (where an editor can select the top results for certain search queries) is seen by many information professionals as about the cheapest and best way to improve your search engine, but the enterprise search industry doesn't have much of a clue. Many enterprise search products don't explicitly support this. More generalized, most companies seem to think of search as a technology problem, whereas most of the consultants and experts understand the importance of adding people to the mix.

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