Byrne Tony Byrne

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The CMS implementation cost curve

2-Jun-2005

Tags: Web Content and Experience Management, Building Business Case

James Robertson of StepTwo Designs has laid out a very handy summary of spending patterns during CMS implementations. His cost curve seems quite accurate for small-to-midsized implementations. In my experience, large, complex projects see even more of an inverted bell curve. That is, "enhancement" expenses incurred in out years often approximate Year 1 implementation costs. This can come as a rude surprise to companies who capitalize the initial expense, only to find out they need to cover substantial ongoing costs in an operations budget over the long-term.

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