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CMS Usability, Part II

5-May-2005

Tags: Web Content and Experience Management

The second of our 2-parter on the usability of web content management systems is available on EContent magazine. To quote:

    Here in Part II, I'll examine usability through the lens of system functionality. What does it mean to have a usable workflow? Can a "Help" subsystem make up for the inevitable gaps in user training and understanding? How can authors find what they need? To the extent that you can answer questions like these for your CMS project, you are well on your way to developing a more usable -- and therefore, by definition, a more effective -- content management system...

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