We have just published our 2014 edition of the Enterprise Collaboration and Social Software Market Analysis. This advisory looks at how the marketplace – both in terms of products and vendors – is evolving.
Overall, this marketplace is exhibiting greater signs of maturity. Gone are the vast promises of enterprise “transformation” and employee “liberation,” in favor of more staid — albeit highly critical — improvements.
We also find that pure-play vendors exhibit viability, but many of them are also shifting or narrowing their focus. As a customer, make sure that you pay close attention to product roadmaps and strategy shifts.