Byrne Tony Byrne

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Categorizing the Collaboration and Community Technology Marketplace

13-May-2010

Tags: Enterprise Collaboration & Social Software, Marketplace at Large, Selecting Technology, Vendor Viability & Financials

Recently, we've been presenting on the Enterprise Collaboration and Community software marketplace, and one slide in particular seems to attract peoples' attention, so I'll reproduce it here:

Enterprise Social Computing Marketplace 2010
(Click to enlarge)

 

A few caveats are in order. First, this is not meant to be thoroughly exhaustive; nearly every segment above can boast many more players. These are just the vendors we consider significant enough right now to evaluate head-to-head in our research. Also, some vendors arguably span categories. For example, Socialtext and Mindtouch and are beginning to become more suite-like (though their core competencies remain with wiki-based services).

The key take-away here is that this remains a highly fragmented marketplace. And despite boasts and predictions that Platform and ECM vendors would roll up this space, they have not. I'm not arguing that all the other niche vendors are healthy right now (though most are), but it does mean you have solid choices in matching tools to your particular culture and needs.

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