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20-Jan-2010
Tags: , Component Content Management, Digital and Media Asset Management, Document Management (ECM), E-mail Archiving and Management, Enterprise Collaboration & Social Software, Enterprise Search, Evaluating SharePoint, Portals and Content Integration, Web Analytics, Web Content Management, European Marketplace
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Web Content Management Report looks at... Documentation in Open Text Web Experience Management
"Documentation exists, but licensees complain it is quite cursory at times, leaving some features undocumented. A web search will turn up a lot of miscellaneous documentation, much of which is just old enough to be unreliable. Like many companies in this space, OpenText keeps its documentation hidden from public view, giving the impression of a closed, proprietary approach to technology in a time of increasing openness...."
(p. 225)
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