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Four hot topics in Social Software
At the Enterprise 2.0 conference this past June, I facilitated a session called "Social Software: Key Debates" -- and wrote a brief summary of the outcomes for EContent Magazine. They just put the column online here.
The four hottest topics turned out to be:
- Can social software consistently bring real ROI?
- Which category of tools is best: platforms, suites, or best of breed?
- Socialize existing applications, or invest in purpose-built social software?
- Should community managers be responsible for information life cycle management?
I'll be leading a similar session this November at the E2.0 conference in San Francisco, albeit with updated topics. What do you think we should debate? Comment below.
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