Delivering fearless advice since 2001. Here's our story
What Real Independence means. Find Out
3-Dec-2002
Tags: Enterprise Search, Building Business Case, Information Architecture
Before content management, before document management, even before relational databases, there was...electronic search and retrieval. This 40+ year-old discipline can teach us almost everything we need to know about using technology to improve our work and lives. And one person has been tracking it for the duration. Each month from rural Kentucky, USA, Stephen Arnold unfurls his long experience to debunk CRM, "enterprise" search, Windows XP, and many other fads. Don't let the funny name of his eZine -- "Xenky" -- deter you from subscribing...
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"What I like about the overall ECM Research is that it deals not just with the vendors but it provides a view of the business case and when to write it. Introduces you to the ECM landscape and then looks into the players."
Paul McTaggart, ECM Practice Manager, i-Gen
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