Byrne Tony Byrne

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Still no resolution for Serena Collage customers

20-Jan-2009

Tags: Web Content and Experience Management, Marketplace at Large, Selecting Technology, Vendor Viability & Financials, , Higher Ed

It's been nearly a year since Serena Software re-incarnated itself as a "mash-up" vendor and tried to jettison its mid-market Web CMS, called "Collage." Web CMS Report readers know that Collage is a webmaster-friendly, decoupled system popular among universities.

At the time, we suspected Serena would find many suitors, but thus far, no deal culminated. In this economy, I suspect any initial enthusiasm among potential acquirers has subsided. So, customers remain in limbo and share gossip about alternative products in their Yahoo! forum.

A company spokesperson says, "We continue to support Collage, however, we will not expand the
functionality."

It was decent of Serena to give its customers some notice, but the longer Collage remains in limbo, the more licensees will abandon the platform, which makes it less viable for those left behind, even if the product ultimately gets purchased by a strong company.

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