Pelz-Sharpe Alan Pelz-Sharpe

Follow Alan on Twitter @alanpelzsharpe

A new definition of ECM?

21-Nov-2008

Tags: Document Management (ECM), Web Content Management, Industry Standards, Marketplace at Large

It was the quote of the week: timely and definitive, perfectly summing up the value of ECM .......

Hardly a week goes by without some discussion as to what ECM actually is, indeed today started off with just such a discussion -- but oddly enough we almost always ultimately agree that the AIIM definition is pretty damn good ".... the strategies, methods and tools used to capture, store, manage, preserve and deliver information in support of business processes".

Though we can argue about the inclusion of the word Information and whether it should really just be documents etc, for in my book (literally...The ECM Suites Report 2009) Web Content is not a part of ECM nor is structured data.  It nonetheless remains a good definition. But now I have a new one that complements AIIM's perfectly "ECM is an ecosystem that facilitates change" .... Very nice, and thank you Mr Jay Vondran, I shall be quoting that regularly from now on.

    Now Get the Complete Real Story

    Vendor Evaluations

    Learn the real strengths and weaknesses of major vendors from around the world, in our research stream.